Laurence Ferrer

Senior administrative, executive support, operations, and HR professional with 15+ years of experience supporting executives, legal teams, property-management operations, and international clients across Australia, the U.S., the UK, and the Philippines. Strong background in executive administration, calendar and inbox management, client and stakeholder coordination, recruitment, HRIS/CRM administration, documentation, records management, workflow coordination, and SOP development. Experienced working independently in remote environments and across time zones, with practical use of Microsoft 365, Google Workspace, Notion, Trello, Asana, Canva, CRM/HRIS platforms, and AI productivity tools.

Virtual Assistant – Conveyancing & Client Support - Aus Property Legal Pty Ltd (via Magnus Recruitment)

(2025-01 - 2026-01)

• Managed shared inboxes, client communication, and administrative workflows supporting Australian property transactions.
• Maintained CRM records, legal documentation, and conveyancing files while tracking critical deadlines.
• Coordinated communication among clients, legal professionals, and real estate stakeholders for settlement tracking across multiple time zones.
• Supported remote legal operations through accurate documentation and confidential records management.

Head of Human Resources - Cura Property Management Corporation

(2021-01 - 2025-01)

• Directed HR operations supporting a workforce of 150+ employees across multiple locations.
• Administered HRIS, employee records, attendance, leave management, and workforce reporting.
• Developed HR policies, SOPs, and ISO 9001 documentation supporting audit readiness and standardized processes.
• Designed recruitment materials and onboarding resources using Canva and partnered with department leaders to improve HR workflows and operational consistency.

Freelance Virtual Assistant – HR Administration & Contracts - International Clients

(2020-01 - 2021-01)

• Delivered remote administrative support for international clients in construction, certification, IT, and real estate.
• Coordinated contracts, schedules, business correspondence, and administrative documentation.
• Managed client communication across multiple time zones while maintaining organized business records.

HR & Administrative Officer - Phil-Em Enterprises Inc.

(2013-01 - 2020-01)

• Coordinated recruitment, onboarding, scheduling, payroll support, employee records, labor compliance documentation, and operational reports.
• Improved coordination between departments through organized administrative support.

Executive Assistant - Phil-Em Enterprises Inc.

(2011-01 - 2013-01)

• Managed supplier contracts and executive documentation supporting international business operations.
• Coordinated administrative activities and executive support functions.

Executive Assistant to the President - Freeport Service Corporation

(2007-01 - 2010-01)

• Managed executive calendars, travel, correspondence, confidential records, and stakeholder communications.

HR Supervisor – Employee Relations - Freeport Service Corporation

(2001-01 - 2006-01)

• Managed employee relations, labor compliance, grievance handling, and HR reporting across multiple facilities.

Bachelor of Arts - Mass Communication - Far Eastern University