Leaneth Solito

Prepare and share BAU reports (daily, weekly, monthly) Develop and maintain Ops/QTP scorecards and KPIs Use Excel, Power BI, and Power Query for data analysis and visualization

Measurement and Reporting - Accenture Inc - Quezon City, PH

(2025-12)

• Prepare and share BAU reports (daily, weekly, monthly)
• Develop and maintain Ops/QTP scorecards and KPIs
• Use Excel, Power BI, and Power Query for data analysis and visualization
• Support governance reporting and handle stakeholder ad hoc requests

Data Analyst - Accenture Inc - Quezon City, PH

(2024-05 - 2025-11)

• Manage and classify content according to client guidelines using specified tools.
• Stay updated on client policies to effectively support the user community.
• Participate in training programs and team discussions to enhance role development.
• Engage in discussions on sensitive topics to ensure community safety.

Technical Sales Support Representative - Foundever - Mandaluyong City, PH

(2023-01 - 2024-05)

• Provide technical support to an average of 15 customers per shift through timely, professional chat responses.
• Recommend solutions, including selling products or services, to address issues.
• Resolve technical problems efficiently and escalate complex cases as needed.
• Consistently meet performance metrics for response time, resolution time, and customer satisfaction.

BSBA - Marketing Management - National University (2023-09)

Academic Track - Accountancy, Business and Management - Our Lady of Fatima University (2019-03)