Lenz Herrera

Proactive, customer-oriented professional with over 3 years of experience in the food service industry. Proven ability to solve problems quickly and consistently improve customer satisfaction ratings. Always seeking new challenges to learn skills, assume extra responsibilities, and grow professionally.

Employee - ALFAMART - Prinza, Calamba City, Laguna

(2024-07 - 2024-12)

• Managed accurate cash handling and financial transactions.
• Maintained efficient stock levels and executed inventory audits.

Employee - KFC - Brov Caloocan Balayan, Batangas City

(2024-03 - 2024-05)

• Performed multiple front-of-house roles including Cashier, Food Assembler, Pantry, and Drive-Thru service.
• Managed beverage preparation and maintained Pantry organization.

Employee - McDONALD'S - Manila South Road, Calamba

(2019-06 - 2022-09)

• Handled a high volume of transactions with speed and accuracy across Drive-Thru, Counter, Delivery, and Beverage preparation.
• Ensured strict food safety and maintained cleanliness protocols.

Employee - JOLLIBEE - Calamba Crossing

(2019-01 - 2019-03)

• Operated POS for cashier and provided efficient Drive-Thru and Delivery service.

Employee - INFORMATION OFFICE - Real, Calamba, 4027

(2018-01 - 2018-02)

• Performed data encoding and clerical tasks, managing front-of-house inquiries.

Senior High School Diploma - Laguna College of Business and Arts (2016 - 2018)

High School Diploma - Laguna College of Business and Arts (2012 - 2016)

Elementary Diploma - St. Simon Montessori School (2006 - 2012)