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Leslie Ajeda

Leslie Ajeda

Team Leader - Customer Retention & Project Analysis

Talent
PasayMember since May 30, 2026
Customer ServiceLeadershipSales Performance ManagementTeam Supervision & CoachingOperational Management
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Customer ServiceLeadershipSales Performance ManagementTeam Supervision & CoachingOperational Management

About

To secure a Team leader position where I can leverage my leadership skills and collaborative abilities to drive team performance and contribute to the company's goals.

Experience

Customer Retention Team Leader - Casino Plus Online Casino, IGO Digital Technology Inc. - BGC, Taguig

(2023-09 - 2026-04)

  • Reporting & Analytics
  • Quality Assurance & Compliance
  • Strategy & Process Improvement
  • Team Engagement & Culture

Project Analyst, Team Leader (Customer Service / Telemarketing) - Ace88 & Panalobet Online Gaming Casino, Gorgeous Legend Business Solutions - Robinsons Summit Center, Makati

(2021-08 - 2023-01)

Telesales / Team Leader - Fuwealth Services Inc. - Techzone, Makati

(2021-02 - 2021-07)

Data Encoder - ANVO, The Enterprise Center - Makati

(2018-12 - 2021-02)

Computer Secretary - Notarial and Documentation Office in Makati - Makati

(2018-05 - 2018-11)

Telephone Sales Specialist - FUSION BPO Services, Phils. Inc.

(2013-02 - 2013-07)

Doing outbound calls to gather information about consumers' needs and preferences.

Quality Control - ARCO Metal Products Company

(2008-11 - 2009-05)

Sales Clerk - Ferretti Shoe Center - Landmark Trinoma

(2008-04 - 2008-10)

Education

Bachelor of Science - Accountancy - University of the East Manila (2005 - 2007)

Secondary - Sto. Tomas de Villanueva Parochial School (2001 - 2005)

Primary - Santolan Elementary School (1995 - 2001)

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