Leslie Joy Gutierrez

A hardworking, organized individual with a passion for Food and Beverages. Proficient in cash handling, and a team player. Eager to contribute by leveraging my skills and dedication to customer satisfaction.

Food Server Assistant - Philippines Pastries Inc. ( Al Bacchio by BIZU) - Makati City

(2025-06 - 2026-06)

• Delivered exceptional service by accurately taking orders and serving guests at Philippine Pastries.
• Recommended menu items based on guest preferences, enhancing their dining experience.
• Maintained a clean and inviting environment, contributing to a positive atmosphere.
• Effectively communicating with the guest and kitchen staffs regarding special instruction

Food and Beverage Intern — Barista - Buzz; Cashier- Buzz; Server Assistant- River House & Octagon; Hostess- Octagon - Montage Palmetto Bluff - South Carolina, USA

(2023-09 - 2024-09)

• Barista - Buzz
• Keeping the work environment and cafe seating area clean, sanitary and organized
• Providing customers with drink menus and answering their questions regarding ingredients
• Communicate customer feedback to managers and recommend new menu item
• Cashier- Buzz
• Handled cashiering, ensuring accurate and efficient transactions, contributing to smooth financial operations.
• Maintain clean and tidy checkout areas
• Bag, box or gift-wrap package
• Server Assistant- River House & Octagon
• Ensuring that the server station is adequately stocked with necessary restaurant supplies
• Responding to patrons' requests and informing management of any complaints.
• Clearing dirty plates, utensils, and glassware from tables as required.
• Hostess- Octagon
• Welcoming guests as they arrive and making eye contact
• Optimized seating arrangements to ensure an even workload for wait staff, enhancing service efficiency.
• Answered phones and scheduled reservations for large parties, ensuring customer satisfaction and smooth operations.

Food & Beverage Intern — Cashier - De La Salle College of St. Benilde, Chef’s Station

(2022-09 - 2022-12)

• Handled cash, credit, and check transactions, ensuring accurate and efficient processing, contributing to smooth financial operations.
• Processing transactions using a cash register to ring up sales, scan items, and collect payment
• Being familiar with product codes, return policies, and coupons

Bachelor Science - International Hospitality Management - De La Salle College of Saint Benilde/ Vatel Manila (2018 - 2023)