Lhyndz Ejercito

Dedicated Human Resources professional with over 6 years of experience across full-cycle recruitment, compliance management, and large-scale site supervision. Proven track record in managing HR operations for high-volume sites totaling 6,000 employees, with a focus on KPI monitoring, performance reviews, and conducting administrative hearings.

Virtual Recruitment Specialist/Admin Assistant at Allied Search Partners, USA (2025-09 – 2026-05)

• Utilize Applicant Tracking Systems (ATS) and job boards (MRI, Loxo, LinkedIn, Indeed, ZipRecruiter) for candidate sourcing.
• Post job openings on various platforms for both temporary and permanent roles.
• Conduct candidate interviews.
• Oversee new employee onboarding processes.
• Send out job opening notifications to potential and current workers.
• Match temporary workers' schedules with client availability and open dates.
• Schedule workers for assignments.
• Respond to client email inquiries.
• Identify and source potential clients.
• Conduct online research to find client contact information.
• Manage social media accounts (Facebook, LinkedIn).
• Create and post content for social media.
• Create job descriptions for temporary and permanent positions.
• Handle workers' inquiries from time to time.

Human Resource Supervisor at Teleperformance, Mall of Asia (2024-03 – 2025-09)

• Manage two sites (Pasay and Sucat) with approximately around 3,000 employees each
• Supervised two HR specialist for each site
• Was able to promote two HR specialist
• Monitoring team members' KPI
• Part of the Human Resource Business Partner handling BFSI vertical
• Drafting notices and conducting administrative hearings for supervisory and managerial level
• Serving performance review and regularization notices
• Leading the presentation during client audits
• Communicating directly to program leaders
• Reviewing program's policy (Zero Tolerance Policy, and Client Red Alerts)

Human Resource Specialist at Teleperformance, Mall of Asia (2022-04 – 2024-03)

• Assigned as the Luzon cluster POC for reports
• Facilitating new hire orientation and onboarding process
• Monitoring site compliance on a monthly basis
• Drafting notices for agent-level employees (Notice to Explain, Return to Work, Notice of Decision, Notice of Termination)
• Reviewing and handling case endorsement to HR
• Helped addressing employee's concerns about their benefits and other employee related concerns
• Part of the site engagement committee

HR Coordinator at Heru Human Resource Specialist Co. (2019-07 – 2022-04)

• Acts as an HR Generalist
• Responsible for timekeeping and billing
• Managed the end-to-end recruitment
• Handled new hire onboarding process
• Handled disciplinary, and termination processes

On-the-Job Trainee at ePeople Manpower Resources Co (2018-04 – 2018-06)

• Responsible for online job posting, and applicant screening.
• Conducting initial phone interview
• Manual timekeeping
• Remittance of employee's government contribution

Bachelor of Science in Business Administration in Human Resource Development Management – San Sebastian College Recoletos – de Cavite (2019-04)