Game Data Management and Control Specialist - Total Gamezone Xtreme Inc. - Merville, Parañaque
(2025-05)
Technical Studio Department
- Monitor live gaming sessions to ensure dealer/host adherence to procedures and regulatory requirements.
- Track host performance, dealing patterns, and game flow; report unusual or suspicious behaviors.
- Maintain accurate filing of all game-related data and verify consistency across logs, reports, and video records.
- Analyzed game performance using key metrics such as Return to Player (RTP) and Gross Gaming Revenue (GGR)
- Detect and document technical issues such as payout inconsistencies, system glitches, and data feed errors.
- Identified irregularities, abnormal game results, and potential risk patterns through data monitoring and reporting
- Prepare daily and weekly game performance and incident reports for management and compliance.
- Review game recordings and system outputs to identify discrepancies or risks.
- Support internal audits and ensure game data complies with gaming regulations and internal controls.
- Collaborate with Operations, Surveillance, Compliance, and IT departments for investigations and improvements.
Risk Finance Officer - Sierra Bernina Business Solutions - Makati, Metro Manila
(2021-04 - 2025-04)
Compliance Department
- Monitor daily player transactions including deposits, withdrawals, and balance movements to ensure accuracy and security
- Handle bonus allocation, validation, and dispatch based on promotional rules and company guidelines
- Investigate and resolve issues related to missing balances, incorrect credits, and payment discrepancies
- Identify and report suspicious or unusual gaming and financial activities
- Verify player accounts, documents, and payment methods to prevent fraud and misuse
- Review and process payment requests in a timely and accurate manner
- Assist guests with payment concerns and provide clear, professional support
- Perform risk checks on player behavior, including bonus abuse and irregular gameplay patterns
- Maintain accurate records of transactions, adjustments, and investigations
- Coordinate with casino operations and supervisors regarding financial or system irregularities
- Ensure compliance with onboard casino policies and financial procedures
- Support smooth and fair gaming operations while maintaining a high level of customer service
Quality Control - HRD Singapore Pte., Ltd. - General Trias, Cavite
(2017-06 - 2020-12)
Structural Investigation Department
- Responsible for the beam designing process and verification of structural details.
- Perform accurate calculations in the beam design process to ensure structural integrity and compliance with standards.
- Review and verify overall structural designs—from foundation to roof—to maintain design accuracy and consistency.
- Provide constructive feedback and technical guidance to designers to correct errors and improve design quality.
