Lorenz Hernandez

Magna Cum Laude and Board-Licensed Physical Therapist with 3+ years clinical experience, HIPAA-certified Medical Virtual Assistant with an expertise in medical terminology, SOAP note documentation, and EMR management honed through years of evaluating complex orthopedic and neurological cases, complemented by proficiency in 'Calendar Tetris,' multi-stakeholder logistics, and remote communication tools including Google Workspace, Slack, and Salesforce. Proven ability to maintain 100% accuracy in fast-paced virtual environments, bridging the gap between medical reporting and workflow coordination.

Medical Virtual Assistant at Medical Virtual Assistant Training & Certification (2026-02 – Present)

Medical Virtual Assistant Training & Certification with HIPAA Privacy & Security Compliance, Technical Proficiency, Insurance Verification & Authorization, Front Desk Triage & Appointment Scheduling, and Medical Scribing & Documentation expertise.

• HIPAA Privacy & Security Compliance: Comprehensive awareness of PHI (Protected Health Information) protocols, data encryption standards, and secure remote communication.
• Technical Proficiency: Utilize advanced Google Workspace (Docs, Sheets, Calendar), Notion, and Slack.
• Insurance Verification & Authorization: Skilled in verifying eligibility and ensuring integrity of claims.
• Front Desk Triage & Appointment Scheduling: Experienced in high-volume patient intake, urgency assessment, and clinical 'Calendar Tetris' for provider scheduling.
• Medical Scribing & Documentation: Expert in SOAP note formatting and medical transcription.

PRC Licensed Physical Therapist at PMP Pain Center | Physical Therapy and Rehabilitation Center (2024-01 – 2026-01)

Physical Therapist with PRC License No. 0037210, valid until December 28, 2027. Managed medical scribing, documentation, EMR systems, and led clinical team to achieve exceptional performance targets.

• Medical Scribing & Documentation: Maintained high-efficiency documentation, leveraging a 70+ WPM typing speed to author 15+ detailed SOAP notes daily without compromising clinical accuracy.
• EMR Proficiency: Managed patient records with EMR Systems: RADISH in the Philippine General Hospital and Healthblocks 360 in PMP Pain Center, ensuring the integrity of documentation for review.
• Terminology Fluency: Synthesized complex findings into concise medical records for orthopedic and neurological, musculoskeletal, and chronic pain conditions, maintaining zero-error in documentation.
• Leadership & Performance: Twice awarded Physical Therapist of the Month for excellence in patient management and meticulous EMR upkeep. Led the clinical team to achieve Rookie Branch of the Year and exceeded performance targets (162% YTD in 2024; 131% YTD in 2025).

Physical Therapy Intern/Trainee at AUF - Magalang Community-Based Rehabilitation (2023-04 – 2023-04)

Physical Therapy Intern/Trainee at Moro Lorenzo Sports Center (2024-03 – 2024-03)

Physical Therapy Intern/Trainee at AUF – Physical Therapy Education-Management (2024-02 – 2024-02)

Physical Therapy Intern/Trainee at AUF Medical Center (2024-01 – 2024-01)

Physical Therapy Intern at Kakayanan Digital Rehab, Inc. (2023-12 – 2023-12)

Best Physical Therapy Intern, A.Y. 2022–2023 – Awarded by Kakayanan Digital Rehab Inc. for outstanding performance, professionalism, and clinical competence during internship

Physical Therapy Intern/Trainee at Physiolife Physical Therapy Clinic (2023-11 – 2023-11)

Physical Therapy Intern/Trainee at UP- Philippine General Hospital (2023-10 – 2023-10)

Physical Therapy Intern/Trainee at AUF - PT Primary Health Care Training Program (2023-09 – 2023-09)

Physical Therapy Intern/Trainee at Jose B. Lingad Memorial General Hospital (2023-08 – 2023-08)

Bachelor of Science in Physical Therapy – Angeles University Foundation (AUF) (2019-07 – 2023-07)