Lorrain Salas

A highly motivated and detail-oriented Tourism Management graduate with strong communication, customer service, and problem solving skills. Eager to contribute to organizational goals while continuously learning, growing, and maintaining professionalism in every task.

Shipboard Intern at 2GO Travel Inc. (2026-01 – 2026-01)

• Developed strong communication and interpersonal skills by interacting with guests from diverse cultural background.
• Assisted passengers with ticketing inquiries, travel information, and onboard concerns.
• Supported front desk operations by providing prompt and accurate passenger assistance.
• Coordinated with different department to enhance guest satisfaction and ensure smooth operations.
• Adapted quickly to a fast-paced hospitality environment with professionalism.
• Assisted in retail operations by serving customers and handling onboard merchandise.

Hotel Operations Intern at Azalea Hotels and Residences Baguio (2026-03 – 2026-04)

• Assigned in Front Office, Food & Beverage, Housekeeping, and Events Operations.
• Assisted in handling guest feedback and resolving concerns to enhance overall guest satisfaction.
• Worked collaboratively with supervisors to ensure efficient daily operations.
• Applied hotel services standards and complied with company policies and operational procedures.
• Supported guests check-in and check-out procedures while ensuring efficient service delivery.
• Assisted in preparing function rooms and event venues for scheduled functions.

Bachelor of Science in Tourism Management – Nueva Ecija University of Science and Technology (2022 – 2026)