Lou Diamond Delleva

A Licensed Social Worker with hands-on experience in case management, client assessment, psychosocial support, home visitation, community outreach, and client-centered intervention. Experienced in handling diverse clients with varying social, emotional, family, health, behavioral, and financial concerns on a case-to-case basis, while maintaining professionalism, confidentiality, empathy, and respect for each client’s needs. Skilled in conducting initial interviews, intake and assessment, psychological and psychosocial assessment, home visits, case documentation, monitoring, referrals, follow-ups, and coordination with Local Government Units (LGUs), government agencies, hospitals, NGOs, rehabilitation centers, and other service providers.

Experienced in providing social work services to clients in rehabilitation and residential care settings, including assessment of individual needs, psychosocial support, case monitoring, coordination of interventions, referrals, and assistance in developing appropriate support systems and reintegration plans. Facilitated group work activities for Children in Conflict with the Law (CICL) to support behavioral development, psychosocial well-being, self-awareness, and positive peer interaction. Experienced in conducting reach-out operations and outreach activities for individuals and families in need, including coordination and referrals with different LGUs and provinces to facilitate appropriate assistance, family tracing, reintegration, and access to social services.

Able to work with children, adults, elderly persons, persons with disabilities, and other vulnerable individuals requiring social welfare and protective services. Computer literate and proficient in Microsoft Word, Microsoft Excel, and PowerPoint Presentation, with the ability to prepare reports, case records, presentations, databases, and other administrative documents. Dedicated to providing client-centered, responsive, and compassionate social work services and contributing professional knowledge and skills to improve the well-being and quality of life of individuals, families, and communities.

Ready to improve, develop, and willing to be trained for enhancement for better service of the office.

Street Educator Volunteer for Children at Risk (CAR), street children, and other vulnerable children requiring protection, intervention, and social welfare serv - Pasig City Social Welfare and Department (PSWD), City Government of Pasig - Pasig City

(2018)

• Assisted in case management, including intake, interviews, assessment, case planning, documentation, monitoring, referrals, and follow-up.
• Facilitated group work activities for Children in Conflict with the Law (CICL) to support behavioral development, psychosocial well-being, self-awareness, and positive peer interaction.
• Conducted home visits and family assessments to determine the child’s needs, family situation, safety, and available support system.
• Participated in reach-out and rescue operations involving street children and children at risk in coordination with social workers, barangay officials, law enforcement, and other concerned agencies.
• Conducted community outreach and field operations to identify and assist children who may be exposed to neglect, abuse, exploitation, homelessness, or other risks.
• Assisted in family tracing, assessment, and reunification/reintegration of children with their families or appropriate caregivers.
• Coordinated with different LGUs, provinces, government agencies, schools, hospitals, NGOs, rehabilitation centers, and other service providers for appropriate interventions and support.
• Assisted in providing psychosocial support, counseling, advocacy, and appropriate referrals based on the individual needs and circumstances of each client.
• Gained experience working with clients in a rehabilitation center/residential care setting and became familiar with various rehabilitation programs and services, including intake and assessment, case management, psychosocial interventions, individual and group activities, behavioral monitoring, counseling, referrals, family involvement, aftercare, and reintegration.
• Assisted in monitoring clients’ progress, behavior, participation, and adjustment while under rehabilitation or residential care, and coordinated appropriate interventions and follow-up services.
• Participated in the implementation and coordination of rehabilitation-related programs and services designed to support clients’ recovery, behavioral development, psychosocial well-being, family functioning, and successful reintegration into the community.
• Assisted in identifying appropriate support systems and community resources for clients undergoing rehabilitation and coordinated with families, LGUs, government agencies, NGOs, and other service providers for continuing care and aftercare services.
• Prepared and maintained case records, assessment reports, progress notes, monitoring reports, referrals, and other child welfare and rehabilitation-related documentation.
• Assisted in coordinating services related to education, health, shelter, food, protection, psychosocial needs, rehabilitation, family welfare, and community reintegration.
• Monitored the progress and well-being of children and other clients under intervention and coordinated necessary follow-up services, case conferences, referrals, and interventions.
• Applied a child-centered, client-centered, and rights-based approach, considering the best interests, safety, welfare, dignity, and developmental needs of each client.
• Maintained confidentiality, professionalism, empathy, and respect for the dignity and rights of clients and their families.
• Utilized Microsoft Word, Excel, and PowerPoint for case documentation, databases, reports, presentations, monitoring records, and other administrative requirements.

Bachelor of Science - Social Work - Philippine Christian University (2023-06)

Bachelor of Science - Social Work - Philippine Women’s University (2017 - 2021)