Louie Andrei Plazos

Electronics Engineering graduate who passed the EELE and ETLE, with experience in electronics-related work, customer service, and data encoding. Has hands-on skills in electronics troubleshooting, electronic equipment testing and calibration, and soldering and desoldering. Also knowledgeable in AutoCAD, SketchUp, and basic programming, with strong attention to detail, adaptability, and communication skills.

Electronics Engineering Intern at Trion Trade, Inc. (2024-02 – 2024-04)

• Supported the testing and evaluation of electrical metering products.
• Assisted with troubleshooting and technical development tasks.
• Applied academic knowledge in a hands-on laboratory and R&D setting.

Customer Service Representative at Radius Global Solutions (2023-06 – 2023-08)

• Answered and managed incoming customer service calls in a professional, timely manner.
• Assisted customers with general account inquiries, transactions, billing questions, and service requests.
• Investigated and resolved customer concerns while adhering to company policies and escalation paths.

Data Encoder at BDO (2022-03 – 2022-04)

• Accurately type and input numeric and alphabetic data from physical or digital source documents into the bank's core database, spreadsheets, and software systems.
• Correct errors, update existing customer or transaction records, remove duplicate entries, and flag incomplete documents for follow-up.

Bachelor of Science in Electronics and Communications Engineering (ECE) – Rizal Technological University (RTU) (2020-09 – 2025-03)

Information and Communications Technology (ICT) strand - Senior High School – Dee Hwa Liong Academy (2018-06 – 2020-04)