Lyndon Taño

Results-driven Branch Manager and Finance Professional with more than 10 years of experience in branch operations, lending, collections, sales management, business development, and team leadership. Proven track record in portfolio growth, collection performance, dealer relationship management, and operational excellence.

Dealer Success Officer - CARBAY PHILIPPINES, INC. - Misamis Oriental

(2024-01 - 2026-01)

• Managed dealer and financier relationships across Misamis Oriental.
• Conducted business presentations, meetings, and orientations.
• Processed and endorsed loan applications to financing partners.
• Implemented social media marketing initiatives for vehicle sales.
• Worked consistently toward monthly sales targets.

Branch Manager/ Executive Sales Representative - PREMIER HEAVY EQUIPMENT/ SANY PHILIPPINES

(2022-07 - 2023-12)

• Assisted clients in selecting suitable equipment based on their business and operational needs.
• Handled negotiations, customer inquiries, and after-sales concerns to ensure customer satisfaction.
• Managed overall branch operations, sales activities, customer relationships, and branch performance.
• Developed and maintained relationships with prospective and existing clients.
• Conducted direct sales presentations and product orientations for prospective customers.
• Presented heavy equipment features, specifications, applications, and benefits based on client requirements.
• Identified sales opportunities, prepared quotations, and followed up with prospects to convert leads into sales.
• Coordinated with technical, service, parts, and administrative teams to support customer requirements.
• Monitored sales targets, inventory, customer orders, and branch operational performance.ction.
• Prepared sales and branch performance reports for management.

Branch Operations And Sales Supervisor - PERSONAL COLLECTION DIRECT SELLING INC.

(2020-02 - 2022-07)

• Supervised and guided sales personnel in achieving daily, weekly, and monthly sales targets.
• Monitored sales performance, productivity, and achievement of assigned targets.
• Conducted product presentations and orientations for customers and sales team members.
• Developed and maintained strong relationships with customers and business partners.
• Assisted in recruiting, training, coaching, and motivating sales personnel.
• Implemented sales strategies and promotional activities to increase product sales.
• Monitored inventory, product availability, and order fulfillment to support sales operations.
• Handled customer concerns and coordinated appropriate solutions to ensure customer satisfaction.
• Prepared and monitored sales reports and provided updates on team performance.
• Conducted field visits and supervised sales activities to ensure proper execution of sales plans.
• Supported day-to-day sales operations and ensured compliance with company policies and procedures.
• Identified opportunities for business growth and developed new customer accounts within the assigned area.

Branch OIC (Office In-Charge) / Loan Officer - TAGUM COOPERATIVE

(2018-02 - 2020-01)

• Managed daily branch operations and ensured efficient customer service.
• Processed and evaluated loan applications and verified client documents.
• Managed loan releases, collections, repayments, and account monitoring.
• Developed client relationships and generated new loan accounts.
• Supervised branch activities and supported staff in achieving targets.
• Prepared loan, collection, and branch operational reports.
• Ensured compliance with company policies and proper handling of confidential records.

Branch Manager / Loan Officer - COMMODITY LENDING INVESTOR, INC.

(2016-04 - 2018-02)

• Managed daily branch operations and lending activities.
• Evaluated and processed loan applications and borrower documents.
• Managed loan releases, collections, and account monitoring.
• Developed client relationships and generated new loan accounts.
• Supervised staff and monitored branch performance and targets.
• Prepared branch, loan, and collection reports.
• Ensured compliance with lending policies and procedures.

Assistant Branch Manager - VIZMINDA MOTORCYCLE DISTRIBUTORS, INC.

(2009-11 - 2012-11)

• Assisted in managing daily branch operations, sales, and customer service.
• Supervised sales staff and monitored achievement of branch targets.
• Handled motorcycle sales, financing applications, and customer accounts.
• Monitored inventory, motorcycle releases, and branch documentation.
• Developed customer relationships and supported new business generation.
• Assisted the Branch Manager in implementing sales strategies and operational plans.
• Prepared sales and operational reports and ensured compliance with company policies.

Loan Officer - PRBank (PHILIPPINES RURAL BANK)

(2006-03 - 2009-11)

• Conducted orientation for loan applicants regarding the bank’s loan products, services, terms, and requirements.
• Evaluated applicants’ capacity to pay based on income, financial resources, obligations, and repayment ability.
• Interviewed loan applicants and gathered relevant personal, financial, and business information.
• Reviewed and verified loan applications, supporting documents, and financial information.
• Conducted credit investigation and background checks to assess applicants’ creditworthiness.
• Conducted field visits and client interviews when necessary to validate business, employment, income, and other information.
• Analyzed borrowers’ financial capacity and recommended appropriate loan amounts and repayment terms.
• Prepared credit evaluation reports and loan documentation for review and approval.
• Monitored loan accounts and followed up on scheduled payments and outstanding obligations.
• Maintained good relationships with borrowers while providing professional and responsive customer service.
• Assisted clients with loan-related inquiries, account concerns, and other banking services.
• Coordinated with branch personnel and other bank departments to facilitate loan processing and release.
• Ensured compliance with bank policies, credit procedures, documentation requirements, and applicable banking regulations.
• Followed up on past-due accounts and assisted in collection efforts when necessary.
• Maintained confidentiality and accuracy in handling customers’ financial and personal information.

Bachelor of Science in Business Administration - Major in Marketing Management - Pamantasan ng Cabuyao