Lyza Llamera

Motivated individual with strong communication skills and a commitment to providing excellent customer service. Experienced in teamwork and creative problem-solving through various workshops and competitions.

Intern at Rosario Tourism Office (2026-05 – 2026-06)

• Led tour guided tours showcasing local history, culture, and property highlights, delivering engaging commentary tailored to diverse groups.
• Coordinated guest arrival/departure logistics, ensured visitor safety and satisfaction, and handled on-site inquires.

Intern at Harimanok Tours and Events (2026-03 – 2026-04)

• Coordinated end-to-end tour operations, creating itineraries, booking vendors and transportation, and confirming accommodations to ensure seamless experiences.
• Communicated with clients and suppliers to manage expectations, handled day-of logistics and issue resolution, and maintained basic budget and scheduling records to support on-time departures.

Barista at Rustan Coffee: Starbucks (2025-12 – 2026-01)

• Provided friendly, efficient customer service and processed transactions accurately.
• Provided specialty and upheld quality standards to ensure consistent product delivery.
• Maintained a clean, welcoming store environment and assisted with inventory tracking and restocking to prevent shortage.

Store Helper at Llamera Sari-sari Store (2016 – 2026)

• Managed daily operations of a neighborhood retail store, including customer service, cash handling, and merchandising.
• Built relationships with regular customers, coordinated supplier orders, and kept simple financial records to support business continuity.

Bachelor of Science in Tourism Management – Cavite State University-Silang Campus (2022 – 2026)

Diploma in Accountancy and Business Management – Olivarez College Tagaytay (2020 – 2022)