Ma. Crislyn Moreno

To obtain a responsible and challenging job opportunity where I could enhance my knowledge, fit my qualification, and develop my personality. I would like to work with other professionals to improve my skills while utilizing them to bring out the best of my potentials for the benefit of my employer.

Collection Specialist - Support Services Group (SSG) – Support Service Group - Skyrise Alpha Building Apas, Cebu City, 600

(2022-02-21 - 2023-03-16)

• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.
• Greet customers in a positive and calmly manner.

Senior High School Graduate - NCII Passer – TVL - Cookery - The Cristo Rey Regional High School, Inc. (2018-01-01 - 2019-12-31)

Junior High School Graduate - New Guisaueon National High School (2016-01-01 - 2017-12-31)

Elementary Graduate - Ayahag Elementary School (2012-01-01 - 2013-12-31)