Manjet M. Singh

Customer-oriented Tourism Management graduate with experience in front office operations, administrative support, and client coordination. Skilled in managing schedules, handling documentation, and supporting daily office operations in fast-paced environments. Known for strong organizational skills, attention to detail, and maintaining professionalism while handling confidential information.

Visa and Documentation Staff at Horizon Express Travel and Tours, Inc. (2025-03 – Present)

Handled end-to-end visa processing for multiple countries, ensuring complete and compliant documentation. Prepared, reviewed, and verified passports, application forms, financial and employment records. Coordinated with embassies, consulates, travel agencies, and clients for requirements, appointments, and status updates.

• Handled end-to-end visa processing for multiple countries, ensuring complete and compliant documentation
• Prepared, reviewed, and verified passports, application forms, financial and employment records
• Coordinated with embassies, consulates, travel agencies, and clients for requirements, appointments, and status updates
• Guided applicants on visa procedures, timelines, and document preparation to minimize delays and rejections
• Maintained accurate, confidential records and monitored visa regulation updates
• Resolved documentation issues, follow-ups, and reapplications while delivering consistent customer service
• Handled incoming calls, emails, and client inquiries professionally
• Assisted clients in planning and booking travel arrangements (flights, hotels, tours)
• Provided detailed travel advice, itineraries, and destination recommendations
• Processed reservations, payments, and issued travel documents
• Coordinated travel insurance and basic visa assistance
• Handled booking changes, cancellations, and client concerns
• Kept updated on travel regulations, promotions, and market trends
• Assisted and escorted local and international tours

Front Office Associate at STACIA Hotel (2024-09 – 2025-02)

Handled guest relations, reservations, and front office coordination. Managed telephone operations, email correspondence, and message handling. Assisted in report preparation, billing, and administrative documentation.

• Handled guest relations, reservations, and front office coordination
• Managed telephone operations, email correspondence, and message handling
• Assisted in report preparation, billing, and administrative documentation
• Coordinated with departments for smooth operations and service delivery
• Maintained accurate records, guest data, and filing systems

Internship - Front Office Operation at Compostela Boardwalk Resort and Recreation Center (2024-01 – 2024-05)

Front office operations, guiding and escorting guests, entertaining reservations, and answering inquiries through online, calls and walk-in.

• Front Office Operation
• Guiding and Escort Guest
• Entertaining Reservations
• Answering inquiries through online, calls and walk-in

Internship at Trans - Asia Shipping Line, Inc. (2023-09 – 2024-01)

Booked tickets, assisted passengers in boarding gate, entertained passengers with assistance, and provided Life Vest Safety Demonstration on the vessel before departure.

• Booked tickets
• Assisted passengers in boarding gate
• Entertained passengers by their questions and assistance
• Life Vest Safety Demonstration on the vessel before departure

Bachelor of Science in Tourism Management – Cebu Technological University - Danao Campus (2023-09 – 2024-06)

Senior High School in Home Economics (TVL) – Divine Life Institute of Cebu, Inc. (2019-06 – 2020-03)