Data Entry Tier III - SupportNinja Inc.
(2024-05 - 2026-03)
- Processed and managed customer orders efficiently through the Shopify platform.
- Created Purchase Orders (POs) in QuickBooks and managed vendor communications with manufacturers.
- Posted POs and manufacturer order acknowledgments directly into Shopify to maintain real-time tracking.
- Generated bills of lading, posted invoices, and managed the end-to-end order fulfillment process.
- Maintained and updated a centralized master sheet across all order stages for clear operations monitoring.
- Proactively provided customers with accurate updates regarding estimated shipping dates.
Data Processing 2 - SupportNinja Inc.
(2023-12 - 2024-04)
- Researched, gathered, and organized industrial tool specifications from various web sources based on strict client requirements.
- Collaborated closely with the team to complete high-volume batch-assigned data tasks.
- Updated master Google Sheets to systematically complete missing technical product data.
- Coordinated with the Team Lead to resolve issues when technical specifications were unavailable.
Data Processing Analyst 1 - SupportNinja Inc.
(2022-11 - 2023-11)
- Provided high-level administrative support tailored for dental practice management.
- Processed and documented patient prescriptions and complex clinical procedures (extractions, fixed bridges, crowns, and implants).
- Finalized administrative cycles by tagging procedures accurately within the system for laboratory processing.
Support and Services Assistant / Data Entry Specialist - Emapta Versatile Services Inc.
(2019-12 - 2021-11)
- Sorted complex PDF product catalogs and entered structured data into the client's core database.
- Managed the digital asset flow by downloading catalogs from external web sources and archiving them systematically in Google Drive.
- Utilized the company catalog management system to queue assets for app subscription renewals and prospective client targeting.
- Conducted rigorous Quality Assurance (QA) audits on sorted retail offers published on the live e-commerce website.
HR Data Management Specialist / Data Entry Specialist - Cybalink Solutions Inc.
(2016-02 - 2019-09)
- Entered candidate details into the CRM/ATS system and verified professional profiles using CVs and secondary verification sources.
- Executed data deduplication processes by merging duplicate records to maintain database integrity.
- Managed, filed, and structured confidential onboarding paperwork including licenses, newly received CVs, and training records.
- Formatted and created standard-compliant candidate resumes for corporate client submissions.
- Tracked and updated mobilization and demobilization documentation for active project personnel.
