Marco Magsombol

Looking forward for an opportunity where I can exercise my skills and contribute achievements of the goals towards growth of the company.

CUSTOMER SERVICE REPRESENTATIVE - Teleperformance

(2021-04 - 2021-07)

Dedicated and empathetic customer advocate with excellent communication skills, providing timely solutions and fostering long-term relationships. Proficient in:

• Responding to diverse customer inquiries
• Resolving product/service issues efficiently
• Delivering accurate information and support
• Addressing complaints with professionalism and empathy
• Collaborating with internal teams for seamless resolution

CONTENT MODERATOR - Conectys

(2022-04 - 2024-12)

Detail-oriented and discerning content expert ensuring online safety and compliance. Skilled in:

• Reviewing user-generated content
• Enforcing community guidelines and policies
• Identifying and addressing harmful or inappropriate content
• Collaborating with cross-functional teams for efficient resolution
• Maintaining high accuracy and attention to detail

CONTENT MODERATOR - Freelance

(2025-02 - 2025-09)

Monitoring adult sexual content

Elementary - Vicente Hizon Sr. Elementary School Pampanga (2007-07 - 2014-08)

Junior High School - Francisco Bustamante National High School (2014-06 - 2018-07)

Senior High School - Davao Wisdom Academy INC (2018-07 - 2020-08)