Maricris Comendador

Detail-oriented professional with experience in education verification, customer service, and shipping operations. Strong background in handling sensitive data, coordinating with institutions, and delivering accurate results in fast-paced environments.

Verification Associate - AVVANZ

(2024-10)

• Conduct education verification by coordinating with school registrars
• Validate academic records ensuring data accuracy
• Collaborate with internal teams for case completion
• Handle sensitive information with confidentiality and compliance

Customer Service Representative (Inbound - Medication) - Continuum

(2024-05 - 2024-08)

• Handled inbound medication-related inquiries
• Assisted customers with order status and concerns
• Provided accurate information following healthcare protocols

Ship Broker - Jah Line International Co., Ltd

(2023-07 - 2024-03)

• Coordinated with vessel owners to source suitable vessels
• Facilitated communication between stakeholders

Shipping Agent - Trustme Shipping Corp.

(2021-12 - 2023-07)

• Prepared and sent operational reports to stakeholders
• Created Proforma Disbursement Accounts (PDA)
• Processed crew change documentation
• Handled seafarer visa applications

Customer Service Representative (Insurance) - Sitel Philippines Corporation

(2015-04 - 2016-08)

• Handled inbound auto and home insurance inquiries
• Assisted customers with policies and claims

Telespecialist - Collective Solution International

(2014-01 - 2015-01)

• Conducted outbound collection calls
• Verified right party contact (RPC)
• Documented call outcomes

Trainee - National Transmission Corporation

(2012-11 - 2013-03)

• Performed data encoding and clerical tasks
• Handled phone inquiries

Computer System Design and Programming - AMA Computer Learning Center (2011 - 2013)