
Maricris Comendador
Verification Associate
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About
Detail-oriented professional with experience in education verification, customer service, and shipping operations. Strong background in handling sensitive data, coordinating with institutions, and delivering accurate results in fast-paced environments.
Experience
Verification Associate - AVVANZ
(2024-10)
- Conduct education verification by coordinating with school registrars
- Validate academic records ensuring data accuracy
- Collaborate with internal teams for case completion
- Handle sensitive information with confidentiality and compliance
Customer Service Representative (Inbound - Medication) - Continuum
(2024-05 - 2024-08)
- Handled inbound medication-related inquiries
- Assisted customers with order status and concerns
- Provided accurate information following healthcare protocols
Ship Broker - Jah Line International Co., Ltd
(2023-07 - 2024-03)
- Coordinated with vessel owners to source suitable vessels
- Facilitated communication between stakeholders
Shipping Agent - Trustme Shipping Corp.
(2021-12 - 2023-07)
- Prepared and sent operational reports to stakeholders
- Created Proforma Disbursement Accounts (PDA)
- Processed crew change documentation
- Handled seafarer visa applications
Customer Service Representative (Insurance) - Sitel Philippines Corporation
(2015-04 - 2016-08)
- Handled inbound auto and home insurance inquiries
- Assisted customers with policies and claims
Telespecialist - Collective Solution International
(2014-01 - 2015-01)
- Conducted outbound collection calls
- Verified right party contact (RPC)
- Documented call outcomes
Trainee - National Transmission Corporation
(2012-11 - 2013-03)
- Performed data encoding and clerical tasks
- Handled phone inquiries
Education
Computer System Design and Programming - AMA Computer Learning Center (2011 - 2013)
