Maricris Enano
IT Instructor
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About
IT Instructor of College students, teaching computer related subjects and basic programming.
Experience
IT Instructor - STI College Puerto Princesa Campus - Puerto Princesa City, Palawan, Philippines
(2012-06 - 2012-10)
IT Instructor of College students, teaching computer related subjects and basic programming.
Customer Service Agent - Cebu Pacific Air Inc.
(2012-12 - 2014-11)
Being a Customer Service Agent I learned how to communicate with the passengers during their check-in process, booking of their flight itinerary, attending their query, flight disruption handling, missing/lost baggage handling, ramp handling and load control.
Ramp Team Leader - Philippines AirAsia Inc.
(2014-11 - 2020-11)
Being Ramp Team Leader, I learned to facilitate ramp daily operations from flight arrival until flight departure, monitoring of ramp staff (attendance), deployment of their respective tasks, monitoring of unloading/loading of both baggage and cargo, finalizing load instruction and break form for load sheet, monitoring of ramp equipment (serviceable/unserviceable), schedule preventive maintenance of motorized equipment.
Safety Coordinator - Philippines AirAsia Inc.
(2016-01 - 2020-11)
Instructor of Ground and Fire Safety - Philippines AirAsia Inc.
(2018-01 - 2020-11)
Passenger Service Agent / Admin Staff - PSI Air 2007 Inc.
(2020-12 - 2022-01)
Passenger handling during check-in process until boarding, disruption handling, complaint of passenger handling. As Admin Staff, I am responsible for their timekeeping records (time in/out, leave and overtime filling), keeping and updating staff's respective 201 / Training Files and other clerical duties.
Station Supervisor - 1Jet Services Inc. - Puerto Princesa City, Palawan, Philippines
(2022-01)
A third party ground handler of Philippines AirAsia Inc. Puerto Princesa Station. As a station supervisor duty, petty cash handling and replenishment, staff attendance (timekeeping, leave and overtime filling), deployment of staff tasking, monitoring of daily operation from check-in, boarding, ramp operation until flight closing and other clerical duties.
Education
Bachelor of Science - Information Technology - Fullbright College, Puerto Princesa City, Palawan, Philippines (2008-01 - 2012-01)
Special Science Class - Palawan National School Main Campus (2004-01 - 2008-01)
First Honorable Mention - F. Ubay Memorial Elementary School (1998-01 - 2004-01)
