Marielle Solon

I am the type of individual that has positive attitude, tend to be cordial, helpful, approachable, can easily adapt to a new environment, has great patience, and attentive. I am also organized and a team player. Can do task efficiently and very open to be trained and guided.

Airline Bookings Account Executive - WiPro - Gagfa Tower F. Cabahug St. Mabolo Cebu City

(2019-11 - 2020-02)

I was assigned to an account focused on airline bookings, where I managed members' loyalty points. I assisted and guided members on how to use their earned miles and redeem them for flights.

Provider Services Representative - Optum Global Solutions - IT Park Apas Cebu City

(2020-11 - 2024-06)

Handled an account for provider services in regards to their members benefit, assisted them on how to create prior authorizations and helped them in processing their claims. I was as well worked on a graveyard shift. Additionally, I handled live chat with providers for 4 hours after completing 4 hours of inbound calls

Outreach Team Member - Digital Marketing

(2024-02 - 2026-03)

Worked with the Outreach Team of the company, sending cold emails, building leads database and email management. Worked within Australia hours.

Customer Care Executive - Remittance Services Company

(2025-01)

I am responsible for managing a financial account that handles transactions for two remittance companies, Sendwave & WorldRemit, where I provide the status of their transactions and assist with refund processing.

Bachelor of Science - Aircraft Maintenance and Technology - Philippine State College of Aeronautics (2015 - 2019)