Marionne Montefalcon
Call Center Agent with 9+ years BPO Industry Experience
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About
A dedicated call center Agent with over 9 years' experience serving various campaigns and industries in North America, Australia and the Philippines. I pride myself on reliability, punctuality and Team work. Looking for an opportunity to share my experiences and develop further in the BPO industry.
Experience
Data Encoder / OJT - GE APPLIANCES (General Electric Company)
(2007-05 - 2007-08)
Telemarketer - Mega International Company Ltd.
(2007-09 - 2008-02)
Customer Service Representative - East Asia Solutions (e4e)
(2008-03 - 2008-06)
Customer Service Representative - Fusion BPO Services Inc. - Orient Square Bldg. Ortigas, Pasig City
(2008-07 - 2008-12)
Customer Service Representative - Knox.com Corporation
(2010-02 - 2011-09)
International Service Representative - One World Connections Inc
(2011-09 - 2013-01)
Process Associate - Interglobe Technologies Inc.
(2013-07 - 2016-06)
Sales Associate - Sykes Asia, Inc.
(2016-10 - 2017-04)
Customer Service Representative - Quantrics Enterprise
(2017-06 - 2019-10)
Customer Experience Consultant - Nearsol
(2020-02 - 2020-05)
Samsung AU seasonal campaign
Travel Associate - Teletech
(2021-04 - 2021-10)
Priceline (travel campaign)
Dealer Support - Nearsol
(2021-10 - 2022-05)
Samsung US, Dealer Support
Assistant - WNS Enterprise Inc.
(2022-06)
Expedia, Super Agent
Education
Bachelor of Science - Nursing - Institute of Creative Computer Technology
