(OIC) ASSISTANT STORE MANAGER - DOMINOS PIZZA (DPP RETAIL, INC.) - Quezon City
(2025-08 - 2026-05)
Food & Beverage / Catering / Restaurant
- Leads to ensure that the entire store is fully prepared and the store team is ready for the shift.
- Ensures that excellent service and hospitality are delivered to each guest by setting and sustaining a fun, positive and energetic shift.
- Maintains the cleanliness and organization of the restaurant, which includes the dining area, restroom, kitchen and preparation areas as well as the exterior of the store in cases applicable, and the good working condition of all equipment.
- Effectively implements local restaurant marketing programs to drive trials and create repeat business. Leads and coaches Food Servers in selling new products and promotions to guests.
- Develops positive relationships that will create loyalty among guests. Conceptualizes and implements local marketing programs that reward frequent patrons, strengthening their loyalty to the brand and the frequency of their visits.
- Increases the store's average check by coaching, monitoring and recognizing Food Servers in executing salesmanship techniques such as suggestive selling and up-selling.
- Plans, to recognize performers and provide updates on relevant developments and critical matters needing emphasis.
GAS STATION SUPERVISOR - MJS PETRON GASOLINE STATION - Marikina City
(2020-02 - 2025-02)
Oil / Gas
- Helped all customers and make all store orders.
- Produced an increase in sales while behind the helm and gas promoted more than three times.
- Managed all aspects of the gas station.
- Conducted and performed inspections of all gas station equipment and facilities.
- Customer service, cashier.
- Hired and trained employees in operation of equipment and paperwork and dealing with the public inventoried and ordered products.
- Maintained and operated gas station, write schedules and handle cash accomplishment.
- Conducted pre and post briefing before and after the shift.
- Maintained fuel reserves and fuel deliveries when required.
- Prepared daily and monthly sales reports.
HEAD CASHIER - COSS PETRON GASOLINE STATION - Marikina City
(2019-01 - 2020-01)
Oil / Gas
- Consistently maintained a high level of customer satisfaction, achieving a 95% positive feedback rating from customers through providing excellent service and addressing concerns promptly.
- Supervised cashiers team, overseeing daily operations and ensuring efficient checkout processes.
- Trained new cashiers on company policies and customer service standards, fostering a culture of excellence and professionalism.
- Processed cash and credit payments for gasoline, food and other merchandise.
- Monitored self-service gasoline pumps, helping customers as needed.
- Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
- Contacted service technicians when gas pumps malfunctioned and label non-functioning pumps to prevent customer use.
- Accurately filled customer's vehicles with petrol or diesel to their specifications.
- Maintained cleanliness by regularly cleaning cashier's booth and forecourt areas.
- Prepared total daily sales,monthly sales and expenses of the station.
- Admin task
