Mark John Aranas

Experienced customer service professional with a passion for technology. Proven ability to quickly learn new technologies and adapt to new environments. Eager to leverage my problem-solving skills and customer focus to contribute to a dynamic development team.

Scheduling Specialist at SAGILITY HEALTH (2026-05 – Present)

AKUMIN Advance Diagnostic Group / Elite Radiology

Scheduling Specialist at SAGILITY HEALTH (2025-11 – 2026-05)

AKUMIN Radiology

Escalation Specialist Tier - 3 at IQOR (2025-02 – 2025-06)

BELL ATLANTIC

Reservations Representative at IGT (2023-09 – Present)

United Airlines Reservation/Customer Service

• ResChat servicing Various LOBs – May 2024 to July 2024
• (Intel, Premier, Web Browse, etc) - August 2024 to September 2024
• ResFlex Representative - July 2024 - Feb 2025
• Reschat BRC Surge Specialist/ SME – July 2024 - Feb 2025

Escalation Specialist II (Fixed and Mobile) at UCIT Philippines (2021-08 – 2023-09)

Stealth Monitoring / ECAM

• CV2 Operator - March 1 - May 30, 2021
• Escalation Processor (Mobile)- June 1 - July 30, 2021
• Trainer / Subject Matter Specialist - Aug 2021 - Sept 2023

Sales Associate Ops at WNS (2018-10 – 2020-12)

Expedia Sales

Bachelor of Science in Agriculture in Animal Science – ILOILO SCIENCE AND TECHNOLOGY UNIVERSITY (2013 – 2017)