MIS Helpdesk - Himlayang Pilipino Inc. - 1610 Triumph Bldg., Quezon Ave. Quezon City
(2021-02 - 2022-05)
- Serving as a first point of contact for the employees who are seeking technical assistance.
- Providing hands-on/remote assistance to employees with problems on their workstations such as computer hardware, software, printer, and network.
- Maintains the performance of computers, servers, and networks, and performing configurations, repairs, and replacements as necessary.
- In charge of the procurement of all IT equipment needed by the company including the creation of canvass sheet, purchase order, and payment slip form.
- Handles and maintains the IT equipment inventory, including hardware, software assets, and licenses.
- Performing backups of data and company system for the prevention of data failure and for disaster recovery.
Freelance IT Support - Freelance
(2022-06)
- Setting up and handling the configuration of firewall, managed switches, and other network devices.
- Providing set-up, maintenance and repairs of computer hardware and software, laptop, printers, and network.
- Canvassing and purchasing IT equipment needed by the clients for replacements and upgrading.
- Performing back-up of clients data to protect data from failure and disaster recovery.
