Marvin Esmeralda

Dedicated and hardworking professional with experience in telesales, team leadership, and customer service. Seeking an opportunity to contribute my communication, organizational, and leadership skills while continuously growing in a professional environment.

Telesales Representative - HC Consumer Finance Philippines

(2024-08 - 2026-03)

• Assisted clients with product inquiries and service-related concerns.
• Achieved sales goals through effective communication and customer engagement.
• Maintained accurate customer records and provided quality customer support.
• Demonstrated professionalism and strong interpersonal skills in a fast-paced environment.

Team Leader - Redjie Online Shop

(2021-05 - 2024-05)

• Supervised daily team operations and monitored staff performance.
• Assisted in customer service, sales coordination, and order management.
• Trained and guided team members to improve productivity and workflow efficiency.
• Ensured smooth operations while maintaining customer satisfaction.

BS Entrepreneurship - Entrepreneurship - Quezon City Polytechnic University (2015 - 2017)

High School Graduate - Balara High School (2011 - 2015)

Elementary Graduate - Balara Elementary School (2005 - 2011)