Pitboss / Gaming Supervisor / Studio Supervisor - Winto Casino, 66Global Solutions, Inc., OkLive Inc., Luckystream Ltd, W-Bridges Manpower, Hobbywing Solutions
(2013-01 - 2026-12)
iGaming Operations Leadership across various firms (2013-2016, 2019-2026)
- Oversaw daily casino studio operations for live dealer games including Baccarat and other Live Casino titles, ensuring accurate and error-free activity execution in 24/7 environments.
- Monitored and followed up the full activity cycle — from pre-shift preparation and game launch through post-shift closeout — maintaining zero-tolerance for procedural errors.
- Maintained real-time shared operational trackers and authored detailed end-of-shift reports documenting technical incidents, activity status, and resolution outcomes.
- Recorded, escalated, and followed up on all table infractions and issues during activities, ensuring full documentation per company SOPs — directly mirroring casino activity feedback requirements.
- Coordinated dealer cohort schedules, security clearances, and table allocations, managing complex multi-team operational logistics in a fast-paced environment.
- Acted as primary liaison between technical teams and management, enabling accurate real-time communication and rapid resolution of operational issues.
- Enforced strict SOP compliance across all studio personnel, demonstrating strong execution discipline and accountability for operational outcomes.
Project Management Executive (Sports betting) - Wanfang Technology
(2019-01 - 2019-12)
- Monitored real-time delivery of live-streaming sports data (NBA, MLB, NFL) across multiple web-based platforms, verifying reference numbers and flagging discrepancies for escalation — demonstrating data accuracy skills applicable to casino activity data tracking.
- Cross-referenced data from third-party and official sources against internal databases, achieving zero-error accuracy under high-pressure, time-sensitive conditions.
- Managed multiple web portals simultaneously to track data delivery status and update internal teams — directly transferable to multi-platform casino activity monitoring.
Hotel Brand Specialist - PrettyClose
(2016-01 - 2018-12)
- Managed hotel brand databases and real-time booking rate information, maintaining accurate documentation and responding to client queries in professional written English.
- Demonstrated strong data organization and database management skills across multiple systems, with consistent attention to detail and structured record-keeping.
- Sourced and pre-assessed candidates for US-based clients, managing the steady flow of qualified profiles through internal recruitment databases.
- Conducted inbound and outbound calls to verify candidate qualifications, availability, and compensation requirements, ensuring a high-quality pipeline.
- Maintain accurate, real-time documentation in ATS (Applicant Tracking Systems)
- Set up and coordinated interviews between candidates and hiring managers, ensuring all parties were updated on scheduling and status.
US Recruiter - PSG Global Solutions
(2016-01 - 2016-12)
- Sourced and pre-assessed candidates for US-based clients, managing the steady flow of qualified profiles through internal recruitment databases.
- Conducted inbound and outbound calls to verify candidate qualifications, availability, and compensation requirements, ensuring a high-quality pipeline.
- Maintain accurate, real-time documentation in ATS (Applicant Tracking Systems)
- Set up and coordinated interviews between candidates and hiring managers, ensuring all parties were updated on scheduling and status.
HR Intern - Convergys (Northgate Cyberzone, Alabang) - Northgate Cyberzone, Alabang
(2015-06 - 2015-09)
- Data & Recruitment Support: Supported the recruitment lifecycle by sourcing, pre-screening, and administering exams for applicants.
- Database Management: Updated applicant information in the Taleo database and scheduled interviews via high-volume phone outreach.
