Mary Jane Pobe

Service-First Professional recognized for seamless adaptation across front-line and administrative roles. Expert at balancing high-volume customer care (Cashier, Service Crew) with the analytical precision required for accurate data processing and market research (Data Entry, Amazon Research). I deliver exceptional user experiences while driving operational excellence.

Shopee Seller – E-Commerce - Self-Employed

(2020-01 - 2022-12)

• Managed and operated an online Shopee store, handling product listings, pricing, and inventory.
• Processed customer orders accurately and ensured timely shipping and fulfillment.
• Handled customer inquiries and chat support, resolving concerns to maintain high seller ratings.
• Monitored sales performance and adjusted product strategies to increase revenue.

Service Crew - INFINITY STRATEGIC MANAGEMENT SOLUTIONS INC / ZAGU FOOD CORPORATION

(2016-01 - 2017-12)

• Take orders and answers questions on meal items.
• Makes recommendations and serves food/beverages to customers.
• Prepares the bill that itemizes total meal costs and sales taxes.

Data Entry Clerk - CCK CITY NETWORK INC.

(2015-07 - 2015-12)

• Performed detailed data validation spanning across several different international projects.
• Worked to actively shape the company culture.
• Analyzed supply chain disruption risk.
• Presented data models to business teams for review.

Cashier - PAN DE MANILA

(2014-01 - 2015-12)

• Recorded and processed all orders in an organized and accurate manner.
• Settled any customer disputes in a professional and pleasant manner.
• Worked to ensure a positive and hassle free customer experience.

Bachelor of Science - Accountancy - National College of Science & Technology (2012-01 - 2014-12)

High School Diploma - Imus National High School (2008-01 - 2012-12)

Elementary School Diploma - Commonwealth Elementary School (2002-01 - 2008-12)