Mary Rose Gerago

Detail-oriented E-commerce Virtual Assistant with hands-on experience in Shopify product listing, WordPress content publishing, and data management. Skilled in handling high-volume tasks with accuracy and efficiency, following structured workflows, and delivering consistent, high-quality results for clients.

Freelance Virtual Assistant

Product Listing Specialist (2022-04 – 2025-03)

• Efficiently managed product listings with high accuracy and speed, consistently uploading items in an average of 4 minutes each while maintaining 99% data accuracy and ensuring high-quality, optimized content across platforms.

Data Entry Specialist

• Managed, organized, and maintained data across multiple sources with high accuracy and strong attention to detail

WordPress Content Publisher

• Published pre-written articles from spreadsheets via WordPress for MSN
• Formatted content and added images from Deposit photos for a clear, engaging presentation
• Published up to 4 articles per hour while maintaining consistent quality and accurate formatting

Customer Support Specialist

• Provided customer support via email and chat
• Managed customer orders and product updates in Shopify
• Collaborated with fulfillment teams to improve product listings
• Assisted in updating and maintaining FAQs for a better customer experience

Bachelor of Science in Commerce