Mary Ruth Mosones

Results-driven banking professional with 3+ years of branch operations experience, including teller and supervisory roles. Skilled in transaction processing, customer service, compliance, and financial operations. Seeking to leverage expertise in account management, regulatory adherence, and customer-centric service delivery as Branch Service Officer at PBCOM Cotabato.

Store Manager - Watsons Personal Care Stores (Phil),Inc - Cotabato City

(2025-03)

• Purpose Driven and Implemented stricter stockroom management, security protocols, and receiving procedures to minimize stock loss and damage.
• Led store performance to consistently by focusing on strategic product placement, upselling high-margin items, and localized marketing efforts.

Branch Supervisor - Kim San Food Products Trading under Philippine Foremost Milling Corp. - Purok 2 Centro Napu, Tudela Misamis Occidental

(2020-11 - 2024-03)

• Oversee efficiency of operational processes
• Insure those sales targets are meet.
• Evaluate KPI quarterly
• Submit weekly replenishment request
• Supervise Training for employee
• Making sure that the code of conduct is followed by the employee.
• Responsible for managing and securing the store's resource

Support Staff - Notre Dame University - Notre Dame Ave, Cotabato City, 9600 Maguindanao

(2014-09 - 2020-11)

• To assist students and parents.
• Performing clerical and administrative duties for an office.
• Support the day to day operation in the office including phone calls, filing of documents, process student credentials request, monitoring office and equipment supplies, scheduling meetings and organize official trips.

Customer Service Relation Management - Cotabato Light and Power Company - Sinsuat Avenue, Cotabato City, Philippines

(2014-05 - 2014-08)

Responsible for handling customer inquiries, concerns, and billing issues related to electricity services, providing accurate information, resolving complaints promptly, and ensuring customer satisfaction while adhering to company policies and procedures, all while maintaining a positive and professional demeanor.

• Managed customer inquiries and billing concerns while maintaining compliance with company policies; resolved issues promptly and professionally to ensure customer satisfaction.

Teller - Palmtree Bank - Tanghal Building, Don Roman Vilo St, Cotabato City

(2013-09 - 2014-02)

• Recording transactions and assisting customers with various transactions, including making deposits and withdrawals and submitting payments.

Money Sorter - Metrobank - Makakua Street, Cotabato City, 9600 Maguindanao

(2013-05 - 2013-10)

• Maintaining a money counter machine, sorting by denomination, and reporting counterfeit bills.

Finance Staff - Cignal Digital Cable TV - Bajada, Davao City, Philippines

(2012-10 - 2013-04)

• Processing invoices from vendors, managing customer payments, and ensuring timely collections. In-charge for dispatching units and installation process, take calls, schedule dispatches, and assign loads, map locations, and direct routes. Assist booking.

Treasurer/Secretary - Foursquare Gospel Church - Cotabato City, Philippines

Religious Organization

• Overseeing banking activities, including deposits, withdrawals, and reconciliations
• Disbursing funds received into the church treasury in a responsible and organized manner
• Maintaining accurate records of income, expenses, and donations

Bachelor of Science - Business Administration - Major in Financial Management - Notre Dame University (2012)

Master's - Business Administration - Notre Dame University