Service Manager - ANC GROUP OF COMPANIES
(2025-10)
- Oversee daily operations of the service department. Ensure efficient workflow and job allocation.
- Monitor service schedules and turnaround times. Maintain high-quality standards and maintenance repair.
- Handle customer complaints and escalations.
- Build long-term customer relationships.
- Ensure transparent communication on repairs, costs and timelines.
- Monitor service revenue and profitability.
- Ensure compliance with company policies and regulations.
- Maintain cleanliness and organization of the workshop.
- Implement customer retention strategies.
- Assist in budgeting and cost control.
- Promote service packages and maintenance plans.
Logistic Manager (Motor pool, Warehouse, Logistic and Security) - DCFE CORPORATION (Monde Nissin Distributor)
(2022-11 - 2024-11)
- Coach, train and lead inbound personnel to achieve performance related to specialization in proper handling and quality of doing things.
- Enforce work discipline to all warehouse personnel.
- Prepares manpower schedule and requisition that will work based on daily activities.
- Plan and delegates warehouse activities in accordance with each sections, respective operations. receiving, preparation, issuance, space management and other requirements.
- Measures and reports on the effectiveness of sections and activities.
- Cultivate a positive and innovative work environment.
- Create dispatch list of schedules for drivers and helpers.
- Supervise daily logistic operations ensuring all concerns are addressed immediately.
- Responsible for reporting damage and loss to management.
- Design, monitor and maintain a safe working environment through compliance of safety programs.
- Ensure Good Warehousing Practices (GWP), dry warehouse procedure and guidelines are well implemented/executed.
- Monitoring Motorpool operational expenses and making sure all vehicles are in good conditions.
- Established Proactive Maintenance and efficient process of Motorpool purchasing.
- Established Preventive Measure and Preventive Maintenance.
- Scheduling of Mechanic TAT for every vehicle to finish the job.
- Process the yearly renewal of vehicle registrations and drivers' validity of driver's license.
- Handling the PMS schedule of trucks and services of the company.
- Secure the vicinity of the company and operate CCTV surveillance.
- Monitoring the Security guard process and performance on duty.
Cluster Manager - Motortrade Nationwide Corporation
(2017-07 - 2022-10)
- Monitor the branch's sales performance and marketing.
- Having an action plan for any problem encountered on sales parameters.
- Report on the daily and monthly performance of the branch.
- Execute activities on the area through BTL system that produced more inquiries, application and awareness.
- Manage the employees daily performance, attendance and hitting the sales parameters.
- Produce sales to achieve monthly and yearly targets.
- Sales analysis, Inventory management, Operations management and People management.
- Handling different branches and managing their Sales and Marketing.
Branch Manager - LPG Refilling Plant
(2014 - 2017)
- Gas up Report for the month and daily consumption.
- Motor pool preventive maintenance.
- Easy trip monitoring and Global Positioning System for deliveries.
- Plant maintenance regarding safety coordinating to the safety officer.
- Always maintain the transaction as best as its best.
- Implementing the rules and regulations of the company.
- Sales report, Gas report expenses.
- Manage the Sales, New Client and Gas line.
- Marketing strategy for branch development.
- Team goal achievement and production.
Receiving and Warehouse Supervisor - Puregold Price Club
(2010 - 2014)
- Monitoring of incoming and outgoing stocks.
- Ensure accurate inventory records and stock level.
- Prevent losses, damage or discrepancies.
- Conduct inventory audits and cycle counts.
- Supervise daily activities -receiving, picking, loading and dispatching.
- Train and guide warehouse and receiving staff.
- Ensure compliance with safety standards and procedures.
- Supervise unloading of deliveries, open&count multiple boxes.
- Ensure correct quantity and quality of delivered goods.
- Verify documents (PO, DR, invoices).
- Coordination with suppliers, purchasing team and merchandizers.
- Align receiving schedule with store operations.
- Ensure all receiving activities follow company procedures.
- Enforce proper documentation and compliance standards.
- Ensure fast turnaround of deliveries (high-volume environment).
- Maintain organized receiving area.
- Often involves long hours during peak seasons.
