Melissa Ann Gatchalian

I am a Registered Nurse with an empathetic heart. With good experience, both in the healthcare field and clinical processing outsourcing. A diligent and resourceful person who find solutions to every endeavor for patient care.

A nurse with years of experience of being in both the community and hospital. I have ample years of being a nurse in the clinical processing outsourcing field. I have been a clinical data coordinator wherein I handle utilization reviews for medical and diagnostic procedures, handled post-market surveillance, and data entry.

Some responsibilities included assist and provided personal care with activities of daily living making sure hygiene, dressing, feeding, grooming, transferring and mobilizing safely for each patient. I have given emotional support to each patient interactions in a positive and optimistic attitude. I have worked with respite care patients by being an accepted companion and supervision, I have over 5000 hours experience in taking care of patients’ dressings, medication assistance, catheter care, ostomy care, and exercises needed for ease of movement.

NEONATAL INTENSIVE CARE UNIT NURSE - MANUEL J. SANTOS HOSPITAL

(2022-04 - 2024-02)

Reviews the patient’s chart and other pertinent records ensuring that all entries are accurate and complete guaranteeing 100% compliance to minimum data set standards with zero incidence of error. Promote and monitor good practice through direct observation and good assessment to the babies with 0% incidence of error and delay. 100% compliance in checking controlled drugs and adhering to the guidelines in handling, administrations, storage of medications 100% compliance in providing instructions to mother on daily cord care and prevention of cord infection. Renders safe, efficient and effective nursing care to patients in their unit and ensures 0% incidence of failure to perform such procedures with 100% conformance to safety and infection policy. 100% compliance in coordinating with the head nurse and nurse supervisor in planning and carry out the safe inter hospital nursing care to babies.

Performs and interprets APGAR scoring correctly, immediately after delivery with 0%incidence of error and delay.

STAFF NURSE - UNIVERSITY OF CEBU MEDICAL CENTER - Mandaue city

(2021-08 - 2021-11)

• Initiate firsthand as a patient advocate and focuses on overall well-being of patient
• Assists doctor and/or junior consultants in performing medical procedures
• Administer drugs both intravenous and oral medications keenly and without errors.
• Ensures a wholistic approach to patient care

JUNIOR DATA ANALYST - COGNIZANT PHILS. - Geonzon st, Apas Lahug

(2018-03 - 2020-06)

• Collects all data required in minimum data set and enter all information related to complaint or event
• Coding and phrasing of complaints and ensure scientific rigor through accurate, complete, and consistent data entry

QUALITY ANALYST - POST-MARKET SURVEILLANCE - WIPRO BPO Phil LTD INC - Cebu Business Park, Cebu city

(2013-05 - 2016-07)

• Perform quality audits. Coach and counsel the agents to modify their performance to facilitate high level of Client demands.
• Administer and ensure successful completion of all performance improvement plans. Assess the agent's performance through QA monitoring sheets.

RNHEALS - Registered Nurses for Health Enhancement and Local Service - DEPARTMENT OF HEALTH REGION VII - Fuente Osmeña, Cebu city

(2011-02 - 2013-01)

• Focus on eradication of poverty and hunger, promotion of gender equality, reduction of child mortality and improvement of maternal health.
• Assist in enrollment of indigenous families in PhilHealth and Heath care services to families in need.