Licensed Pharmacist & Immunizer
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Licensed Pharmacist with a strong background in medication management and administrative support. HIPAA-compliant since 2021, familiar with EMR systems, and experienced in handling patient data, managing calls, scheduling appointments, and performing front desk duties in veterinary clinic settings.
Patient Services Specialist - Oncology and Hematology Clinic - US Based Client
(2025-11 - 2026)
Managed patient appointment scheduling, medication refill requests, and medical records requests while handling high-volume inbound and outbound calls. Communicated with the triage department to coordinate patient care, addressed patient inquiries and concerns, accurately documented every call and patient concern in the EMR, and maintained detailed records to ensure continuity of care and timely follow-up. Delivered efficient administrative and patient support while enhancing the overall patient experience.
Medical Receptionist - Denville Animal Hospital - US Based Client
(2024 - 2025)
Managed high-volume inbound and outbound calls to schedule appointments, maintain accurate patient records, and process medication and pet food refill requests. Utilized EMR systems to review patient charts and coordinated timely responses through multiple communication platforms to support efficient clinic operations and excellent client service.
Client Support & Patient Care Coordinator - Devoted Health - US Based Client
(2021 - 2024)
Conducted outbound calls to healthcare providers and pharmacies to support medication adherence by verifying prescription status, refill needs, dosage accuracy, and medication activity. Coordinated refill requests, alternative medication options for cost concerns, and confirmed enrollment fax receipt to ensure timely patient care. Utilized the CVS Health Client Care Access Portal and Clinical Key to document and support patient care activities.
Pharmacist Supervisor - The Generics Pharmacist - Philippines
(2017 - 2021)
As a chain drugstore pharmacist, I accurately interpret prescriptions and dispense the correct medications. I verify dosages, check for interactions, and counsel patients on proper use and side effects. I am certified to administer vaccines and ensure compliance with FDA regulations. I also manage inventory through weekly stock checks and orders. My role focuses on patient safety and delivering quality pharmaceutical care.
Bachelor in Science - Pharmacy - Centro Escolar University (2012 - 2016)
Certification - Immunizing Pharmacist - Philippine Pharmacist Association (2021 - 2021)
Certification - Basic Life Support (BLS) - Red Cross (2023 - 2023)
