Melody Casison

Melody is a highly organized and detail-oriented nutritionist-dietitian with skills in communication and problem-solving. Her nutritionist skills provide expertise across a variety of environments, including consultative, community, and clinical diet and nutrition roles.

Nutritionist-Dietitian - Philippine Air Force

(2020-12 - 2023-12)

• Strong organizational skills in scheduling and email management, ensuring efficient communication and time management.
• Conducted a seminar about proper diet, which led to a 45% improvement in the patients' weight metrics.
• Worked alongside doctors, nurses, and other healthcare professionals to provide holistic patient care.

Account Specialist | Customer Service Representative - ResultsCX

(2018-01 - 2020-12)

• Managed inbound calls, handling customer inquiries and issues related to products and services.
• Maintained a 97% CSAT score by navigating complex customer inquiries.
• Handled data entry tasks, ensuring that records and other important documents were up to date and easily accessible.

Nutritionist-Dietitian | Fitness Coach - Fitness First Philippines

(2015-05 - 2018-01)

• Maintained and organized patient records, ensuring that information was accurate, secure, and compliant with regulations.
• Handled scheduling and rescheduling of patient appointments, ensuring smooth flow of patients and reducing no-show rates.

Bachelor of Science - Nutrition and Dietetics - University of Santo Tomas (2010 - 2015)