Melody Grace Aniban
Senior Supervisor
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About
To provide day to day "hands on" management and assistance to the Customer Support Team with functional responsibilities; while providing guidance, leadership, training and development enabling them to fully resolve customer and consumer issues and problems.
Experience
Senior Supervisor at PayPal (2023-05 – Present)
Contingency Group Lead at PayPal (2023-10 – Present)
Team Lead at PayPal (2019-03 – 2023-10)
Team Lead at Hinduja Global Solutions (2016-06 – 2019-03)
American Express (Canada)
Financial Advisor at Hinduja Global Solutions (2014-05 – 2016-06)
American Express (Canada)
Team Lead at Macys and Bloomingdales (2013-08 – 2014-04)
Team Lead at AT&T Mobility Collections (2013-04 – 2013-08)
Team Lead Trainee at AT&T Mobility Collections (2012-10 – 2013-04)
Collections Customer Service Specialist at AT&T Mobility Collections (2011-08 – 2012-10)
Technical Support Representative at AT&T U-verse (2010-08 – 2011-08)
Communication Specialist at T-Mobile Flexpay (2009-08 – 2009-11)
Training Assistant at T-Mobile Flexpay (2009-04 – 2009-08)
Senior Representative at T-Mobile Activations (2009-03 – 2009-04)
Customer Service Representative at T-Mobile Prepay/Activations and Consumer Credit (2008-08 – 2009-03)
