Melvin Joseph Chan

RPG/AS400 Programmer with 10 years of experience in full-stack development, specializing in insurance, retail, and banking systems. Skilled in RPGLE, CLLE, SQL, and DB2 for i with a track record of automating manual processes, resolving complex production issues, and delivering projects on time. With expertise in leading teams and managing development lifecycles.

RPG/AS400 Programmer at TATA Consultancy Service (TCS) (2022-08 – Present)

• Developed and maintained insurance applications for AXA AMS Philippines.
• Led a team of developers, planning and executing builds for multiple projects.
• Collaborated with users and clients to deliver high-quality products, meeting business requirements.
• Conducted Unit Testing, System Integration Testing, and User Acceptance Testing.
• Delivered end-to-end SDLC documentation including technical specs, functional designs, test cases, testing artifacts and Implementation plans.
• Led defect resolution for user-reported issues - from root cause analysis to code fix, testing, and production deployment within SLA.

RPG/AS400 Programmer at Fisher Retail Inc. (2018-04 – 2022-08)

• Developed and maintained Merchandise Management System (MMS).
• Designed and enhanced RPGLE/CLLE modules for purchase order, receiving, and daily sales integration, reducing manual entry by 60%
• Automate modules and procedure to minimize user workload.
• Build automated daily report generation for Accounting, Purchasing, Inventory, Merchandising and Treasury Dept delivered to mapped network drive for instant user access.
• Resolved 100% of reported production defects in permanent fixes and zero regression.
• Led development lifecycle for multiple projects, ensuring timely delivery and quality.

RPG/AS400 Programmer at FINASTRA (Formerly MISYS PH) (2015-11 – 2017-10)

• Fixed bugs and maintained MIDAS and EQUATION banking systems.
• Perform Defect Resolution & Root Cause Analysis as Core L3 support.
• Documented changes and achieved monthly quota in fixing defects with good quality.

Bachelor of Science in Electronics and Communication Engineering – Major in Microelectronics – Technological Institute of the Philippines – Manila Campus (2011 – 2015)

Bachelor of Science in Accountancy – Polytechnic University of the Philippines – Manila Campus (2009 – 2011)