Mezrhime Kyle Tangalin
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About
Data-driven professional with a robust foundation in IT operations, technical support, and database management, now specializing in statistical analysis and data modeling. Proven ability to leverage technology to identify trends, optimize processes, and align technical solutions with strategic business objectives. Eager to apply this unique blend of technical and analytical expertise to drive operational efficiency and informed decision-making.
Experience
Private Tutor at Personal (2022-07 – Present)
- Evaluated learning outcomes and program effectiveness through comprehensive assessments.
- Administered and analyzed assessments to measure progress and inform curriculum improvements.
Internship Experience at Concentrix (2026-01 – 2026-03)
- Diagnosed and resolved complex technical issues, minimizing downtime and optimizing system performance.
- Service management processes, improving incident resolution times and elevating customer satisfaction.
- Collaborated effectively with cross-functional teams and stakeholders to achieve project objectives and foster a positive work environment.
Education
Bachelor of Science in Information Technology – Don Mariano Marcos Memorial State University - MLUC (2026-05)
High School Diploma in Humanities and Social Sciences – San Gregorio National High School (2021 – 2022)
