Mhay Tamayo

Dedicated Registered Nurse with strong experience in PhilHealth claims processing, patient coordination, and healthcare compliance. Skilled in ICD-10 coding, medical documentation, and benefits management, with a proven ability to improve claims accuracy and reduce denials. Experienced team leader committed to supporting quality patient care and efficient hospital operations.

Team Leader - Benefits - Cavite East Asia Medical Center, Inc.

(2020-01)

• Lead and supervise benefits team ensuring accurate claims processing
• Reduced denied claims through process improvements and staff training
• Conduct audits, utilization reports, and receivables monitoring
• Coordinate with PhilHealth offices for claim resolution

Benefits Staff - Cavite East Asia Medical Center, Inc.

(2018-01 - 2020-12)

• Managed inpatient, outpatient, and dialysis claims
• Ensured compliance with PhilHealth requirements
• Educated patients and families on healthcare benefits
• Maintained 100% accuracy in ICD-10 coding

HR Staff - MMA Competent Manpower & General Services, Inc.

(2015-01 - 2018-12)

• Processed SSS and PhilHealth benefits and loans
• Assisted in recruitment, onboarding, and employee orientation

Receipt Transcriptionist - TaskUs, Inc.

(2011-01 - 2012-12)

• Transcribed receipts accurately under strict quotas

Bachelor of Science - Nursing - UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA - LAS PIÑAS (2004-01 - 2008-12)