Mica

Business Economics graduate with hands-on experience in providing clear and professional support for customer inquiries and concerns. Demonstrates attention to detail, and the ability to handle confidential information responsibly. Adaptable, organized, and eager to learn, with a commitment to contributing positively to team goals and organizational success.

Intern at Social Security System – Tambo Branch (2025-01 – 2025-05)

Provided customer support and administrative assistance at the Social Security System branch.

• Assisted clients with online transactions such as loan applications, benefit claims, and account inquiries.
• Provided front-line support by addressing customer inquiries, concerns, and account-related issues.
• Assisted in organizing and managing records for easy retrieval and reference.

Bachelor of Science in Business Administration - Business Economics – Mindanao State University – Iligan Institute of Technology (2021-08 – 2025-06)