Micaela De Leon

Managed automotive parts inventory with accuracy and organization Assisted clients through professional email communication Provided order tracking, updates, and issue resolution

Parts Controller, Encoder & Junior Data Entry at Foton Automotive (2022-03 – 2022-06)

• Managed automotive parts inventory with accuracy and organization
• Assisted clients through professional email communication
• Provided order tracking, updates, and issue resolution
• Maintained efficient inventory records and documentation

Customer Service Representative at Foundever (2024-08 – 2024-11)

• Handled inbound customer calls professionally
• Resolved customer complaints and concerns promptly
• Delivered quality customer service and support
• Maintained positive customer relationships

Chat Moderator at E Management Agency (2025-02 – Present)

• Managed client chats and online communications
• Monitored social media activities and customer engagement
• Assisted with sales support and account management
• Ensured smooth communication between clients and customers

Grade 12 Graduate – Laguna Northwestern College

2nd Year Undergrad – ASIATECH