Micaela De Leon
Chat Moderator, Parts Controller, Encoder & Junior Data Entry
Talent
Santa RosaMember since June 10, 2026
Customer SupportChat ModerationSocial Media AssistanceEmail ManagementData Entry & OrganizationInventory MonitoringProblem SolvingMultitasking
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Customer SupportChat ModerationSocial Media AssistanceEmail ManagementData Entry & Organization
About
Managed automotive parts inventory with accuracy and organization Assisted clients through professional email communication Provided order tracking, updates, and issue resolution
Experience
Parts Controller, Encoder & Junior Data Entry at Foton Automotive (2022-03 – 2022-06)
- Managed automotive parts inventory with accuracy and organization
- Assisted clients through professional email communication
- Provided order tracking, updates, and issue resolution
- Maintained efficient inventory records and documentation
Customer Service Representative at Foundever (2024-08 – 2024-11)
- Handled inbound customer calls professionally
- Resolved customer complaints and concerns promptly
- Delivered quality customer service and support
- Maintained positive customer relationships
Chat Moderator at E Management Agency (2025-02 – Present)
- Managed client chats and online communications
- Monitored social media activities and customer engagement
- Assisted with sales support and account management
- Ensured smooth communication between clients and customers
Education
Grade 12 Graduate – Laguna Northwestern College
2nd Year Undergrad – ASIATECH
Skills
Chat ModeratorParts ControllerEncoder & Junior Data Entry
