Micah Jea Ferrer

Dedicated hospitality professional with practical training in specialty coffee preparation, POS system management, and room cleaning protocols. NC II-certified in Food and Beverage Services and Housekeeping, reflecting a strong foundation in industry standards and best practices. Skilled in multitasking, time management, attention to detail, and maintaining cleanliness, with a genuine passion for guest service and operational efficiency, ready to bring energy and dedication to a dynamic team.

OJT Trainee (Internship) - Chanel Paris Hotel - South Signal Village, Taguig City

(2026-02 - 2026-05)

• Operated the hotel's POS system to process orders and handle secure payment transactions during high-volume service periods
• Supported catering operations for events of 50–75 attendees, including dining area setup and menu promotion to enhance guest satisfaction
• Executed room cleaning protocols, including bed-making, linen rotation, and amenity restocking, in accordance with hotel standards
• Maintained hygiene and sanitation standards across guest rooms, dining areas, and beverage preparation stations
• Stocked and replenished guest amenities and supplies across rooms and common areas to ensure consistent availability and guest readiness
• Prepared and served specialty coffee beverages using commercial espresso machines and grinders, maintaining consistent quality and presentation standards

Bachelor of Science - Hospitality Management - Pangasinan State University (2022-08 - 2026-07)