Michelle Pinpin

Perform research to streamline daily routines, including travel arrangements, event planning, and lifestyle management. Assist in day-to-day life, including scheduling, correspondence, and personal errands. Manage calendars, appointments, and reminders to ensure timely completion of tasks.

Personal Assistant - Florida, USA - Remote - Florida, USA

(2022-09 - 2025-10)

• Perform research to streamline daily routines, including travel arrangements, event planning, and lifestyle management.
• Assist in day-to-day life, including scheduling, correspondence, and personal errands.
• Manage calendars, appointments, and reminders to ensure timely completion of tasks.
• Coordinate travel plans, including flights, accommodations, and transportation.
• Handle confidential information with discretion and maintain privacy.
• Liaise with service providers, vendors, and other contacts on behalf of the employer.
• Prepare reports, presentations, or other documents as needed.
• Organize and maintain files, records, and personal belongings.
• Anticipate needs and proactively resolve potential issues or conflicts.
• Support social engagements and personal projects as requested.

Customer Service Representative - Concentrix Clark, Philippines - Philippines

(2022-03 - 2025-05)

• Assist clients with general accounts concern
• Provided an accurate subscription and billing information.
• Processed orders for clients.
• Filed replacements order for clients.
• Closed tickets after every interaction.
• Took detailed notes while client is on call regarding their issue on their account.

Bachelor of Science - Biology - Pampanga State Agricultural University (2018 - 2021)

High School Diploma - Home Economics - Don Jesus Gonzales High School (2012 - 2018)