Michelle Rara

Customer service representative with over 3 years of experience in voice and non-voice customer service, including sales, general inquiries, surveying, and technical support. A dedicated team player well known by colleagues and especially customers for great communication skills, natural empathy, excellent patience and active listening skills.

Other experience include: 6 years of experience in product listing and sourcing; over 3 in technical recruiting, 6 months in market surveying. With a certificate in medical billing.

CUSTOMER SERVICE REPRESENTATIVE - BAG BOYS LTD. (NZ)

(2025-08 - 2025-10)

• Voice process job assisting customers with inquiries, follow-ups, nondeliveries, proof of deliveries, other general FAQs, and sales pitching.

CUSTOMER SERVICE REPRESENTATIVE - RUTH'S ROSES

(2024-10 - 2025-07)

• Voice process job assisting customers with inquiries, follow-ups, nondeliveries, proof of deliveries and other general FAQs.

MARKET SURVEY REPRESENTATIVE - DYNATA

(2024-05 - 2024-10)

• Voice process job, conducting surveys and public opinion polls.

TECHNICAL SUPPORT/ CUSTOMER SERVICE REPRESENTATIVE - T-MOBILE

(2024-01 - 2024-05)

TELEPERFORMANCE

• Voice process job assisting customers with technical inquiries, and providing walkthroughs, billing, follow-ups and sales pitching.

CUSTOMER SERVICE REPRESENTATIVE - KOHL'S

(2023-09 - 2023-12)

SEASONAL - TELEPERFORMANCE

• Non-voice process job, assisting customers with inquiries and other concerns.

AMAZON PRODUCT LISTER AND SOURCER - BLUEBERG LOGISTICS, LLC.

(2017-09 - 2023-02)

• Data entry
• Product building, listing, and sourcing

PHOTO EDITOR (SEASONAL) - VINCENT W. ENTERPRISES, LLC.

(2021-12 - 2022-02)

PHOTO EDITOR (SEASONAL) - VINCENT W. ENTERPRISES, LLC.

(2023-02 - 2023-02)

TECHNICAL RECRUITER - SOURCEUM RESEARCH, LLC.

(2015-09 - 2018-04)

HIGH SCHOOL DIPLOMA - MISAMIS ORIENTAL GENERAL COMPREHENSIVE HIGH SCHOOL (2009)