Mike Patiten

A hardworking, responsible, and adaptable individual with previous experience in the BPO industry and customer service. Willing to explore new career opportunities, learn new skills, and undergo training to improve professionally. A team player with good communication skills, a positive attitude, and a strong commitment to completing tasks efficiently and contributing to the success of the organization.

Warehouse final good checker - Pepmaco

(2022 - 2023)

• Checked and verified finished goods for quantity, quality, and accuracy.
• Ensured proper labeling and documentation of finished goods.
• Reported discrepancies and damaged goods to the supervisor.

Customer service representative - Alorica Connect

(2023 - 2024)

• Assisted customers through chat by addressing inquiries and resolving concerns.
• Provided accurate information and effective solutions to customer issues.
• Maintained customer satisfaction while meeting quality and productivity standards.

Kitchen Helper - BJMP Kitchen

(2024 - 2025)

• Assisted in food preparation and meal distribution.
• Maintained cleanliness and sanitation of the kitchen and dining areas.
• Helped organize kitchen supplies and food ingredients.
• Followed proper food safety and hygiene procedures.

Contact customer service NC1 - Calamba Manpower Development Center (2025)

High School Graduate - Camp Vicente Lim National High School (2012)