Metadata QA Tester at Deel EOR Services (2025-01 – Present)
- Listen to song lyrics and ensure accurate audio-to-lyric synchronization.
- Verify the accuracy of music metadata, including song titles, artist names, album information, genre classifications, and release dates.
- Collaborate closely with the content team to identify, report, and correct metadata discrepancies or errors.
- Maintain a high level of attention to detail to ensure the quality and consistency of music data.
- Stay up to date with current music trends and industry standards to ensure metadata accuracy and relevance.
- Document, track, and report issues or bugs encountered during the quality assurance process.
Youtube Content Moderator Specialist at Superbam LLC (2022-11 – 2025-01)
- Managing YouTube's Content ID system is used effectively to identify and manage copyrighted material. This includes reviewing claims, approving or rejecting content matches, and taking action on disputed claims.
- Review videos flagged for copyright infringement to verify whether they comply with copyright laws or if they are eligible for takedowns or monetization.
- Handle disputes between creators and copyright holders. This includes reviewing content claims and resolving conflicts between parties, possibly through the YouTube platform's Dispute Resolution System.
- Produce regular reports on the status of rights management issues, disputes, content removals, and claim statistics. These reports may be used by senior management, legal teams, or content creators.
Administrative Assistant at HomesXpress Inc (2018-01 – 2022-10)
- Monitoring logistics data into management systems, maintain accurate records of shipments, deliveries, inventories, and order statuses.
- Handle incoming calls, emails, and inquiries directing them to the appropriate department or person or responding with relevant information.
- Help ensure smooth order processing by communicating with customers about delivery times, shipment statuses, or any delays.
- Ensure inventory levels are communicated to relevant teams to avoid shortages or overstocking.
- Assist in tracking KPIs related to logistics operations, such as on-time delivery rates, order accuracy, and shipping costs.
Administrative Assistant at United Sales Calapan Corporation (2016-06 – 2017-12)
- Input data into internal systems, such as sales figures, inventory levels, customer orders, or financial records.
- Help with order fulfillment, whether it's processing online orders, arranging local deliveries, or managing special requests from customers.
- Assist with maintaining inventory records and tracking stock levels.
- Support in conducting periodic inventory audits to ensure stock matches the records and to identify discrepancies or missing items.