Mikee Bragais

Results-driven DevOps/Site Reliability Engineer with experience in AWS and Azure, focused on designing and operating highly available, scalable, and secure cloud infrastructure. Passionate about improving system performance, reducing operational overhead, and maintaining high service uptime.

DevOps Engineer III at Samsung Electronics Philippines Corp. (2023-05 – Present)

• Automated infrastructure provisioning of a pre-production environment using Terraform (IaC) and GitHub Actions.
• Streamlined Kubernetes operations by customizing Helm charts and managing GitOps manifests for several applications/services as well as tools such as ArgoCD, Trino and Superset.
• Spearheaded FinOps and cost optimization initiatives across both clouds and multiple projects such as S3 Intelligent-Tiering, gp2 to gp3 conversions, deletion of unused resources, etc.
• Managed deployments in both lower and production environments across Azure AKS and AWS EKS clusters.
• Executed staging to production database migrations, TTL configuration and RU (Request Unit) scaling.
• Strengthened security posture by conducting regular audits, resolving vulnerability items, and enforcing cloud security best practices.
• Architected a High-Availability (HA) Observability Platform using Prometheus, Thanos and AWS Cloudwatch to provide centralized visibility across multiple EKS clusters in different AWS regions.
• Developed custom monitoring solutions, including an Azure Function-based Slack integration for weekly and daily alert summaries.
• Managed and maintained Kubernetes microservices in lower environments
• Efficiently worked with backend and frontend developers as well as testers for the resolution of issues related to infrastructure
• Handled a team of five people as a DevOps trainee team leader and manages tools such as MySQL, Consul, Kuboard, Elastic search and Harbor
• Support CI/CD pipelines built with Jenkins, including job configuration, troubleshooting and maintenance using Groovy

DevOps Engineer at Dynamic Strategy Solutions Experts Corporation (2022-06 – 2023-04)

• Designed and developed application features using Java Springboot and worked closely with senior engineers in software development processes especially in application modernization
• Participated in code reviews leveraging Agile methodologies and version control systems like Git
• With experience in managing microservices-based applications using Azure Kubernetes Service for container orchestration

Associate Software Engineer at Accenture Inc. (2021-04 – 2022-06)

• Installed and configured Blackbox Exporter for automated API health checks.
• Performed automation of alert silences.
• Implemented centralized log monitoring by setting-up Loki and Alloy.
• Setup AlertNow for 24/7 monitoring and to streamline alert routing.
• Designed customized dashboards and alerts in Azure Managed Grafana, utilizing Azure Monitor data source for real-time telemetry.
• Led incident management efforts by serving in an on-call rotation, performing Root Cause Analysis (RCA), and streamlining troubleshooting.
• Defined and established SLIs and SLOs for mission-critical services and tracks MTTA/MTTR.
• Mentored and led a team of two DevOps Engineers, providing technical guidance on SRE best practices and ensuring the successful delivery of sprint objectives.
• Standardized operational excellence by authoring comprehensive technical documentations and workplans, including disaster recovery guides, runbooks, and detailed system architecture diagrams.
• Collaborated cross-functionally with Development and Tier1 Support teams to bridge communication gaps, significantly improving overall system reliability.

Bachelor of Science in Computer Science – Bicol University College of Science (2015 – 2020)