Mischel Vallecer

Customer-focused professional with 10+ years of experience in retail, logistics, and service industries. Skilled in handling high-volume transactions, resolving customer concerns, and maintaining efficient branch operations. Known for strong communication, attention to detail, and the ability to work effectively in fast-paced environments.

Customer Associate at LBC Express Inc. (2010-11 – 2023-07) • Delivered excellent customer service by assisting clients with shipments, payments, and inquiries • Processed daily transactions accurately, including cash, card, and remittance services • Resolved customer concerns efficiently, improving overall satisfaction • Supported daily branch operations, including opening/closing procedures • Maintained organized records and ensured a clean, professional workspace Cashier at Metropole (2009-06 – 2010-05) • Handled customer transactions with accuracy and efficiency • Managed cash register, processed payments, and issued receipts • Provided friendly service while maintaining speed during peak hours Cashier at Chowking (2007-11 – 2008-03) • Assisted customers with orders and ensured timely service • Recorded transactions and maintained order accuracy • Helped create a positive dining experience for customers Service Crew at Greenwich (2007-05 – 2007-10) • Greeted customers, took orders, and served food efficiently • Maintained cleanliness and organization in the work area • Supported team operations during busy shifts

Bachelor of Elementary Education in Elementary Education – Jose Rizal Memorial State University (2003-06 – 2007-03)

Secondary – Saint Estanislao Kostka College (1999-06 – 2003-03)

Elementary – Villaramos Elementary School (1993-06 – 1999-03)