Missy Labris

To secure a role in hospitality management where my strong foundation in tourism operations, dedication to quality service, and guest-focused mindset will drive operational efficiency, elevate customer satisfaction, and support organizational growth.

Receptionist - Vikings Luxury Buffet - Iloilo City

(2026)

• Managed arrivals, reservations & waitlists
• Verified promos/discount IDs & applied correct rates
• Coordinated smooth seating; resolved guest concerns
• Delivered professional, brand-aligned service

On-the-Job Trainee – Front Office - Astoria Greenbelt - Makati City

(2024-10 - 2024-11)

• Handled front desk, bell service, and reservation-related tasks
• Processed check-in/check-out and updated bookings using the Property Management System (PMS)
• Answered and directed calls professionally; assisted with concierge needs and inquiries

On-the-Job Trainee – Front Office - Astoria Plaza - Ortigas, Manila

(2023-08 - 2023-08)

• Rotated as Telephone Operator, Front Desk Assistant, and Reservation Staff
• Managed arrival/departure procedures, maintained reception area, and distributed mail
• Addressed guest concerns and provided necessary assistance promptly

Workshop – Flight Attendant for A Day - PTC Aviation Training Center - Parañaque City

(2023-08-23 - 2023-08-23)

• Completed training on service standards, safety protocols, and passenger care

Bachelor of Science - Tourism Management - Filamer Christian University (2021 - 2025)