Miya Billones

Dedicated Healthcare Specialist holding a Bachelor of Science in Physical Therapy with over 4 years of hands-on experience in non-invasive aesthetic therapy, clinical rehabilitation support, emergency medical response, and customer relations. Proven track record in executing specialized body treatment plans, managing client consultations, maintaining electronic health records, and upholding strict safety, hygiene, and clinical sanitation standards in fast-paced healthcare environments.

Nurse Therapist at Marie France Group of Companies (2022-04 – Present)

• Administer specialized non-invasive body contouring treatments to 8–10 clients daily, strictly ensuring safety, protocol compliance, and patient comfort.
• Conduct comprehensive pre-treatment assessments, evaluate client health profiles, and educate clients on treatment procedures and personalized aftercare routines.
• Maintain rigorous medical sanitation, infection control, and daily sterilization protocols for specialized aesthetic equipment.
• Foster strong client rapport, resulting in high client retention rates, consistent positive feedback, and trusted relationships.
• Accurately log treatment progress, client histories, and session parameters into digital health management systems.

Physical Therapy Staff at TheraEx Clinic (2021-07 – 2022-03)

• Collaborated directly with licensed physical therapists in performing patient mobility evaluations and tailored rehabilitation therapy.
• Guided and supervised patients through prescribed therapeutic exercises, posture correction, and home care programs.
• Maintained confidential patient charting and daily treatment activity logs adhering strictly to health data privacy standards.

Customer Care Representative at Customer Frontline Solutions, Inc. (2020-07 – 2020-10)

• Managed high-volume digital customer communications, efficiently resolving complex inquiries while adhering to strict service standards.
• Documented client concerns accurately and escalated specialized issues using structured ticketing tracking workflows.

Rescuer / First Responder at Barangay Batasan Hills Emergency Services (2019-11 – 2020-04)

• Delivered immediate emergency first aid, basic life support, and triage support during community frontline emergency operations.
• Maintained organized emergency response logs, critical incident reports, and patient transfer handoff notes.

(2016-06 – 2020-06)

Bachelor of Science in Physical Therapy – St. Jude College PHINMA (2016-06 – 2020-06)