Mj Garcia
SHOPIFY EXPERT | PRODUCT LISTER | CSR | SMM
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About
A detail-oriented professional with expertise in Shopify, customer service, and social media management. I excel at creating innovative solutions and optimizing workflows to help teams and clients succeed.
Experience
Shopify Expert - E-commerce - Amsterdam
(2025-04)
- Build and configure new Shopify stores, including themes, payments, and shipping.
- Customize Shopify themes using HTML, CSS, and Liquid to reflect brand identity and improve UX.
- Manage products, collections, pricing, and inventory.
- Optimize site speed, mobile responsiveness, and overall performance.
- Implement on-page SEO for products, collections, and blog posts to increase search visibility.
Technical Merchandising Associate - E-commerce - San Francisco, CA
(2024-06 - 2025-04)
- Create, update, and optimize listings to enhance visibility and drive sales.
- Ensure high-quality images, descriptions, and SEO-friendly content.
- Research keywords and analyze competitors to improve product presentation.
Customer Service Representative - Telecommunication | Phone Support - US
(2020-08 - 2023-10)
- Solve billing concerns, network issues, SIM activation, and service problems.
Customer Service Representative - Retail | Chat, Email & Phone Support - Philippines
(2020-08 - 2023-10)
- Handle product inquiries, orders, returns, billing, and account issues.
Customer Service Representative - Food Delivery & Ridesharing | Email & Chat Support - ANZ
(2020-08 - 2023-10)
- Assist with orders, delivery issues, payments, and driver concerns.
- Help with ride bookings, cancellations, refunds, and account issues.
Social Media Management - Church Volunteer - Philippines
(2020-05 - 2024-10)
- Create and schedule engaging posts, event flyers, and devotionals.
- Respond to comments, messages, and prayer requests warmly.
- Assist with livestream services and interactive posts.
- Edit videos and create graphic designs
Education
Bachelor of Secondary Education - MAPEH - University of Rizal System (2016-06 - 2020-06)
Certificate - Bookkeeping and QuickBooks Online Training
