Moriah Joy Alolod

Customer-oriented and detail-focused BS Aviation Communication graduate majoring in Flight Operations, with practical experience in passenger assistance, aviation documentation, flight operations support, and customer service. Skilled in handling passenger inquiries, coordinating operational activities, maintaining accurate records, and working efficiently in fast-paced environments. Seeking to leverage strong communication, problem-solving, and organizational abilities in an Airline Ticketing, Customer Service, or Travel Support role.

Flight Operations Intern - Philippine Air Force

(2025-08 - 2025-11)

• Provided frontline customer assistance by guiding passengers, responding to inquiries, and ensuring clear understanding of security and boarding procedures, demonstrating strong communication and customer service skills.
• Assisted in coordinating flight-related activities and passenger flow to support smooth and efficient ground operations in a time-sensitive environment.
• Completed daily documentation and observation reports with accuracy, showcasing reliable data entry, organized reporting, and information management skills.
• Prepared and maintained accurate passenger manifests, operational records, and daily reports while ensuring data accuracy and compliance.

Bachelor of Science - Aviation Communication – Major in Flight Operations - National Aviation Academy of the Philippines (NAAP) (Formerly Philippine State College of Aeronautics) (2022 - 2026-05)

High School Diploma - Accountancy, Business and Management (ABM Strand) - Jesus Reigns Christian Academy (2020 - 2022)